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Old 03-08-2009, 03:07 PM
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jack2007 jack2007 is offline
Join Date: Jul 2007
Location: uk
Posts: 452
Seems like several of the passengers on the Costa Europa were upset because they missed a few ports due to the ship having engine trouble.It seems they were unhappy with compensation offered by Costa and had a verbal confrontation with the captain.

If what I have read in newspaper reports & on the internet is correct then I think that the actions of the passengers having a go at the captain were wrong.

If the passengers also had problems with poor organisation & poor service then surely the way to protest is by removing some or all of the gratuities and writing a strong letter of complaint to the hotel manager or head office isn't it ?