Wow.. now that's customer service. You make me wish that Mobile was closer. The Port of Houston was very customer friendly (not Galveston, which is a different port) too, but I doubt they fixed flats!
You may be correct on the number of passengers affecting the port's abilities to have that kind of service, but a Fantasy class ship is not THAT much more in the passenger count area.
Carnival Cruise Lines:
Fantasy 90, Celebration 95, Victory 05, Conquest 05, Spirit 6/06, Freedom 6/08, Holiday 7/08, Victory 6/09, Valor 9/09, Dream 6/10, Splendor 8/10,Conquest 8/11,Magic 11/11,Triumph 4/12,Spirit 7/12,Freedom 11/12, Triumph 2/13 - The fire cruise
NCL Dream October 2006, RCCL Mariner OTS June 2007