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  #34 (permalink)  
Old 12-08-2008, 07:58 PM
John SA John SA is offline
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Join Date: Dec 2008
Posts: 1
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Boy, I just read the above because something similar is happening to me. I can't beleive the responses!!

The point is surely that a credit was requested (partial) or something for future travel with NCL!! Now if a full refund was requested then yes it would be unfair, but a partial CREDIT against future travel ... surely is what a company should do??

Anyways, I have the exact same issue. I contacted NCL C/S and they said email the admin department (ncladmin@ncl.com) - guess what - no response and we are due to travel in 3 days (but it will take 2 days to get from South Africa to Miami). I will never use NCL every.

Yours, very upset.. potential customer no longer.