View Single Post
  #2 (permalink)  
Old 10-28-2008, 02:57 PM
LisaP's Avatar
LisaP LisaP is offline
Join Date: Dec 2005
Location: Massachusetts, USA
Posts: 5,589
Hi koggi, and welcome to!

In the States, we can contact our credit card company, who will then deal directly with the vendor. I don't know if you have the same option in Germany. In any case, I know from disputes I've had with other companies eventually worked out, but took at least few weeks. Keep us posted. I'm hopeful you'll have good news soon.
Happy cruising!