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Old 10-28-2008, 02:57 PM
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LisaP LisaP is offline
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Join Date: Dec 2005
Location: Massachusetts, USA
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Hi koggi, and welcome to cruise-chat.com!

In the States, we can contact our credit card company, who will then deal directly with the vendor. I don't know if you have the same option in Germany. In any case, I know from disputes I've had with other companies eventually worked out, but took at least few weeks. Keep us posted. I'm hopeful you'll have good news soon.
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Happy cruising!
LisaP