Thread: Lost Luggage
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Old 01-25-2008, 12:45 PM
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penny3333 penny3333 is offline
Join Date: Nov 2005
Location: Alabama
Posts: 10,602
sjn, if you called at 9:33 am east coast time, they may not have been open, since I am assuming you disembarked in either Los Angeles or San Diego. I, too, had to wait for a call to be returned, but they did. I can't remember how I paid the shipping charge, but it wasn't very much, around $20, which to me was well worth it. I had a dress that my hubby had just bought for me in my suitcase as well as a pants suit he bought. I know it's frustrating, and I understand it's not your fault, just try to keep the faith and be as pleasant as you can be. I was ready to drive back down because I couldn't get ahold of anyone, but they did call. When they did, they had good news. As Neil states, if you have insurance, it will cover some of your loss. I believe home owner's insurance will cover some of it as well. I'm keeping my fingers crossed for you.