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when I called RCCL about it they (our travel agent,didn't book through the cruise line) failed to ask if we had any special needs. I told the rep from RCCL that my hubby was 100% disabled
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Barb, with all due respect, didn't you think to mention to the travel agent that your husband is 100% disabled? Seems to me that would be a pretty important thing for the agent to know up front, so she could suggest and book the appropriate venue and accommodations for you.