The best way I can describe my Costa Cruise would be that it was a typical Carnival cruise with a European twist. I have had clients on both the Costa Med and the Costa Atlantica and both made mention that the Shore Excursion services were not good (long lines, lost reservations, poor communication). But, overall they felt service elswewhere on the ship to be fine (not stellar - but they had no complaints). Food got mixed reviews. It would be a fun ship to be with in a group (particualarly if they like to dance and are into late night activity).