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Old 01-03-2005, 02:26 PM
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Join Date: May 2002
Location: Valley Center, CA 92082
Posts: 2,362
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Online Form Increases Efficiency, Accuracy for Cruise Documents

MIAMI, Jan. 3 Ultra luxury cruise pioneer Seabourn Cruise Line has added an interactive Guest Registration Form to its content-rich website located at http://www.seabourn.com .

Booked guests can now submit required information and requests to the company by filling out a secure form that ensures accuracy and facilitates efficient processing of final cruise documentation for their vacations aboard the three intimate, all-suite Yachts of Seabourn.

According to Deborah L. Natansohn, Seabourn's president, "Seabourn's Guest Registration Form is a multi-purpose tool that not only gathers information required by authorities for embarking guests, but also allows guests to let us know how they'd like their beds arranged and what they want stocked in their in-suite bars. Using the online form assures faster, more accurate processing and that will add up to better service."

Links to the Guest Registration Form are located on several pull-down menus on Seabourn's website. Visitors click on the link and log in using their booking number, name and cruise departure information.

The initial pages of the secure form will already contain basic information such as the names of guests and the beginning and ending ports and dates of the cruise. The rest of the form consists of fields for entering official identity information such as passport numbers, citizenship, birth dates, addresses and emergency contacts for all guests on the booking. These pages are followed by a form for customized requests including a menu of spirits and wines that can be requested for the in-suite bar setup and whether the guests prefer a queen-size bed or two twin beds. Specialized requests, such as birthdays or other milestone dates guests will be celebrating while on board, food or other allergies or physical disabilities, are still best arranged by telephone with Seabourn's staff.

Once the forms are completed, the information is displayed for final review and any necessary changes before being submitted. After submission, the information is harvested by Seabourn's reservation system and linked to the bookings. Guests will receive email confirmation within minutes that their form has been successfully received.

A hard copy of the Guest Registration Form can also be downloaded from the website, or, for agents or guests who do not have access to the Internet, the form is still being included in the preliminary documents sent approximately 90 days prior to departure. These can be filled out manually and faxed to the company's headquarters. But for convenience and improved accuracy, the company is encouraging travel agents and guests to utilize the online form whenever possible.

For more information on The Yachts of Seabourn, contact a travel agent.

The Yachts of Seabourn, the highest-rated cruise line by the readers of Departures magazine, provides the ultimate in ultra luxury cruise vacations to the most desirable destinations on earth.
  #2 (permalink)  
Old 01-03-2005, 02:26 PM
Senior Member
 
Join Date: May 2002
Location: Valley Center, CA 92082
Posts: 2,362
Default
Online Form Increases Efficiency, Accuracy for Cruise Documents

MIAMI, Jan. 3 Ultra luxury cruise pioneer Seabourn Cruise Line has added an interactive Guest Registration Form to its content-rich website located at http://www.seabourn.com .

Booked guests can now submit required information and requests to the company by filling out a secure form that ensures accuracy and facilitates efficient processing of final cruise documentation for their vacations aboard the three intimate, all-suite Yachts of Seabourn.

According to Deborah L. Natansohn, Seabourn's president, "Seabourn's Guest Registration Form is a multi-purpose tool that not only gathers information required by authorities for embarking guests, but also allows guests to let us know how they'd like their beds arranged and what they want stocked in their in-suite bars. Using the online form assures faster, more accurate processing and that will add up to better service."

Links to the Guest Registration Form are located on several pull-down menus on Seabourn's website. Visitors click on the link and log in using their booking number, name and cruise departure information.

The initial pages of the secure form will already contain basic information such as the names of guests and the beginning and ending ports and dates of the cruise. The rest of the form consists of fields for entering official identity information such as passport numbers, citizenship, birth dates, addresses and emergency contacts for all guests on the booking. These pages are followed by a form for customized requests including a menu of spirits and wines that can be requested for the in-suite bar setup and whether the guests prefer a queen-size bed or two twin beds. Specialized requests, such as birthdays or other milestone dates guests will be celebrating while on board, food or other allergies or physical disabilities, are still best arranged by telephone with Seabourn's staff.

Once the forms are completed, the information is displayed for final review and any necessary changes before being submitted. After submission, the information is harvested by Seabourn's reservation system and linked to the bookings. Guests will receive email confirmation within minutes that their form has been successfully received.

A hard copy of the Guest Registration Form can also be downloaded from the website, or, for agents or guests who do not have access to the Internet, the form is still being included in the preliminary documents sent approximately 90 days prior to departure. These can be filled out manually and faxed to the company's headquarters. But for convenience and improved accuracy, the company is encouraging travel agents and guests to utilize the online form whenever possible.

For more information on The Yachts of Seabourn, contact a travel agent.

The Yachts of Seabourn, the highest-rated cruise line by the readers of Departures magazine, provides the ultimate in ultra luxury cruise vacations to the most desirable destinations on earth.
 
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