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  #11 (permalink)  
Old 01-10-2013, 05:59 AM
Join Date: Jan 2013
Posts: 1
Default I got ripped off too.
We purchased some gold and diamond earrings from the store and found out they were 1/3 the carat amount that was specified and presented. The salesman told us the earrings were on closeout and told my wife they were .85 carats. Later he stated they were .75 and retail worth of app. $1800. We received a reciept stating they were .75 but the certified appraisal said they were .25 when we checked later. I contacted them and they said that the diamonds were .25. We can get .25 earrings of the same quality at about 1/3 of the price we paid. We purchased them since they were presented as such a great deal and the reputation of the store. I would not ever purchase from them again since I can no longer trust what they present to you versus what they actually sell. I'm very very disappointed and feel ripped off.
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  #12 (permalink)  
Old 01-10-2013, 12:23 PM
Jim C.'s Avatar
Join Date: Jan 2006
Location: DFW, Texas
Posts: 5,115
As a general rule of thumb I would say never buy expensive jewelry outside the states as you have no recourse to return said items except for an expensive flight.

However, if you sailed on Carnival and did as instructed and showed your purchase to the shopping guide you could have guaranteed them. DI is a Carnival approved merchant and as such your purchase can be guaranteed by Carnival to be worth what you paid for it. Most people don't realize though that for that guarantee to mean anything you have to have their shopping guide/specialist see the purchase and "log it it".

I think that DI is also an approved merchant with Princess and Royal but I have no idea how their guarantee works.

If you have an"appraisal" from DI saying they are .75 carats and you get a certified gemologist (not just a jewelry shop) to appraise them at .25 carats I would be contacting Carnival. a half carat is too big of a difference for them to not know they were .75. Maybe Carnival can do something (like help you get a refund)
================================================== ==========
Carnival Cruise Lines:
28 cruises

NCL Dream October 2006,
RCCL Mariner OTS June 2007, RCCL Liberty OTS 2016
Celebrity Silhouette 2013
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  #13 (permalink)  
Old 03-22-2015, 10:29 AM
Join Date: Mar 2015
Posts: 2
Default Diamonds International RIPOFF
Just got off the RC Serenade of the Seas from New Orleans. At the suggestion of our shopping director on the ship who did reviews of where to buy watches, etc....I went to Diamonds International and bought a Phillip Stein Fruitz watch for $325. On Amazon today, they are selling for $151.00.
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  #14 (permalink)  
Old 10-02-2015, 06:54 AM
Join Date: Oct 2015
Posts: 2
Thumbs down Misleading, Overpriced and Bad return Policy
while on a carnival Cruise we were recommended by shopping expert to buy at DI we spent over $41750.00 in what originally showed silver gold and was later simply sterling silver. we spent 4 days of our vacation trying to exchange the cheap jewels for real ones, we were able to exchange it for a crown of light and studs valued $8453.00 (with an amazing discount and our refusal to spend one more cent), back home we got the jewels appraised without disclosing that we bought the jewels on DI. based on high end retailers the appraisal came back at $3900.00 still under what we paid, we tried to returned the merchandise advised by the credit card company so we can open a dispute but without signing a letter that you are accepting a store credit they will not give you the information. Open a dispute first and then wait to return the items. we are opening complaints with all the departments that we can. BBB, consumer Bureau, the Financial Protection Bureau, Federal Trade commission, the attorney general and Jewelers Vigilance Committee. this company uses their contract that by the way no one discloses to rip off people. and they pay with all this money they scam people to post positive reviews and to make you look bad in this forums. they are bad, bad bad I will tell every person I know and will continue to share my story
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  #15 (permalink)  
Old 10-02-2015, 06:55 AM
Join Date: Oct 2015
Posts: 2
Thumbs down
I agree they are scammers and overpriced cheap jewelry. I had a bad experience with them as well.
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