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Old 01-10-2013, 05:59 AM
 
Join Date: Jan 2013
Posts: 1
Default I got ripped off too.
We purchased some gold and diamond earrings from the store and found out they were 1/3 the carat amount that was specified and presented. The salesman told us the earrings were on closeout and told my wife they were .85 carats. Later he stated they were .75 and retail worth of app. $1800. We received a reciept stating they were .75 but the certified appraisal said they were .25 when we checked later. I contacted them and they said that the diamonds were .25. We can get .25 earrings of the same quality at about 1/3 of the price we paid. We purchased them since they were presented as such a great deal and the reputation of the store. I would not ever purchase from them again since I can no longer trust what they present to you versus what they actually sell. I'm very very disappointed and feel ripped off.
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  #12 (permalink)  
Old 01-10-2013, 12:23 PM
Jim C.'s Avatar
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Join Date: Jan 2006
Location: DFW, Texas
Posts: 5,113
Default
As a general rule of thumb I would say never buy expensive jewelry outside the states as you have no recourse to return said items except for an expensive flight.

However, if you sailed on Carnival and did as instructed and showed your purchase to the shopping guide you could have guaranteed them. DI is a Carnival approved merchant and as such your purchase can be guaranteed by Carnival to be worth what you paid for it. Most people don't realize though that for that guarantee to mean anything you have to have their shopping guide/specialist see the purchase and "log it it".

I think that DI is also an approved merchant with Princess and Royal but I have no idea how their guarantee works.

If you have an"appraisal" from DI saying they are .75 carats and you get a certified gemologist (not just a jewelry shop) to appraise them at .25 carats I would be contacting Carnival. a half carat is too big of a difference for them to not know they were .75. Maybe Carnival can do something (like help you get a refund)
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