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Old 04-18-2005, 06:01 AM
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Join Date: Apr 2005
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I have been trying to get some satisfaction from Holland America Line regarding a disappointing cruise on the Maasdam last month.

HAL themselves are useless as they just trot out standard excuses - namely that everything they do is done for our safety!

Has anyone had any success with complaining through an official independent or Government consumer body?

Thanks.
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Old 04-18-2005, 06:01 AM
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Join Date: Apr 2005
Posts: 1
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I have been trying to get some satisfaction from Holland America Line regarding a disappointing cruise on the Maasdam last month.

HAL themselves are useless as they just trot out standard excuses - namely that everything they do is done for our safety!

Has anyone had any success with complaining through an official independent or Government consumer body?

Thanks.
  #3 (permalink)  
Old 04-18-2005, 06:12 AM
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Join Date: Jun 2002
Location: Wickliffe, OH
Posts: 2,555
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Sorry to hear you had a disappointing experience. May I ask the specifics that caused this disappointment?
Nancy
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Old 04-18-2005, 04:02 PM
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Location: Valley Center, CA 92082
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What happened?

Tom
 
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