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-   -   cruise fare dropped but... (http://www.cruisereviews.com/forum/carnival-cruise-line/16825-cruise-fare-dropped-but.html)

buffy 03-01-2003 02:28 PM


buffy 03-01-2003 02:28 PM


Crewzing 03-01-2003 03:48 PM

Call back, ask another agent (this sometimes works). If they refuse, ask to speak to a supervisor, or customer service. Make a scene as much as your willing. Sometimes it just takes a little push. You are still pretty far out from sailing. Also, ask them about a shipboard credit, that is just as good as money in your pocket (since you will likely spend a few hundred on the cruise). They will not give you the whole difference, but push for a nice chunk (like 75%). That is what they usually do for my customers. Good Luck!!

buffy 03-05-2003 02:56 PM

Great news! Thanks to your advice, we asked about shipboard credit instead of an upgrade. It worked. We did really good!!!!


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