I returned from the Carnival Pride on 2-7-2010. Let me start with saying that besides 1 problem we had a wonderful time. Food, shows, childrens areas were awesome.
Unfortunately we were in a upgraded balcony room, #6279. For 4 of the 7 nights there was a HUGE banging in the hallway outside of our room. When we complained to crew they said it had been there for some time and had not been fixed(spoke to 3 seperate people). Guest services acted as though they had never heard of it. This noise woke us up at night numerous times for 4 of the 7 nights and prevented much needed naps during the day. They did offer on day 5 to give us 2-2 person rooms but we have 2 children and were not comfortable with seperating them. We were on vacation to be together, not seperated. In the end they did not fix the problem but did credit us $47.50 for our trouble???? They should be ashamed for continuing to rent this room and several others when they choose not to fix whatever is banging around in the room!