Yes, you should have received them by now. Did you go through a travel agent? If so, contact them and ask if they have received them yet (they will go to the agent and they are responsible for getting them to you.)
If you booked through a CCL personal vacation planner, call them and let them know you have not received them yet.
The other possiblity is that if you didn't specify that you wanted paper documents, you should have received an email with your information in it and then print those out.
Originally posted by maryannb:
We sail in 2 weeks and I haven't received my documents. I noticed others on this board have received theirs up to 4 weeks ahead of time. Should I be concerned yet?
Hi, MaryAnnb. I would be a little concerned. I usually receive my docs no later than 1 month prior to cruise date. I sail on September 29 and my travel agent informed me that our docs have arrived and that they will be ready next weekend (Sept 1).
Don't stress about it though as I'm sure it will be resolved.
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Thanks Guys, I'll check the mail today and if they're not there I will contact my travel agent.
I haven't filled out the fun pass yet because I thought I needed a booking number off the documents. Perhaps the booking number is on the receipt from my travel agent?
Your travel agent should be able to provide you with your booking number even before they have the documents. The booking number is available at the time the deposit is made. You also need the booking number if you want to book any excursions before you get to the ship. I'd call your TA today.