Go Back   Cruise Reviews Forums > Cruise Lines > Carnival Cruise Line
Register Forgot Password?
New! Use your Facebook, Google, AIM & Yahoo accounts to securely log into this site, click logo to login  
Search

Closed Thread
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 02-11-2003, 05:21 PM
Junior Member
 
Join Date: Feb 2003
Posts: 1
Default
Having sailed on Windstar’s fleet over twenty times, I am an enthusiastic supporter, particularly of the two smaller vessels (Wind Star and Wind Spirit). Until an engine-room fire destroyed the Wind Song in December 2002, Windstar held the coveted distinction of having the highest percentage of repeat passengers on its vessels in the industry. This amazing accomplishment stems from two factors: First, Windstar offers small, technologically advanced sailing ships which carry only 147 passengers in “state of the art” luxury, comfort and world class service while also providing unparalleled access to water sports activities on its aft sports platform and sailing into smaller ports. Windstar’s Discover Scuba Diving program has probably fostered the highest number of Certified Divers in the cruising world. Secondly, Windstar has an amazing staff and crew that deliver outstanding personalized service. Over the years a special family bond has evolved between the repeating passengers and loyal crew that has earned Windstar the world-side reputation it deserves.

Unfortunately, this unprecedented record stands in jeopardy now because the two remaining smaller vessels are approximately 14 years old and are showing serious signs of age. The “aging” is manifested not just in aesthetics like outdated and worn out cabin furnishings, fitness and massage facilities, but also from more frequent and serious mechanical failures as recently demonstrated by sailings in which passengers and crew sailed for over a week in Caribbean heat without air-conditioning or with only one operational ship’s tender; then there are the usual, plumbing blockages and other problems that occur with a 14 year old vessel.

On January 17, 2003, a petition signed by over forty-eight repeater passengers was sent to Stein Kruse, S.V.P. Operations Windstar voicing these views. Collectively the petitioners account for over 148 cruises. As of 2/11/03 the petitioners are still hopeful for a positive response from Windstar.

The Windstar experience is so unique, it deserves better corporate attention now to reinvest in its future. The loyal staff and crew cannot be expected to continue to build the highest percentage of repeat passengers (or to keep the ones they developed) unless these vessels are overhauled and modernized.
  #2 (permalink)  
Old 02-11-2003, 05:21 PM
Junior Member
 
Join Date: Feb 2003
Posts: 1
Default
Having sailed on Windstar’s fleet over twenty times, I am an enthusiastic supporter, particularly of the two smaller vessels (Wind Star and Wind Spirit). Until an engine-room fire destroyed the Wind Song in December 2002, Windstar held the coveted distinction of having the highest percentage of repeat passengers on its vessels in the industry. This amazing accomplishment stems from two factors: First, Windstar offers small, technologically advanced sailing ships which carry only 147 passengers in “state of the art” luxury, comfort and world class service while also providing unparalleled access to water sports activities on its aft sports platform and sailing into smaller ports. Windstar’s Discover Scuba Diving program has probably fostered the highest number of Certified Divers in the cruising world. Secondly, Windstar has an amazing staff and crew that deliver outstanding personalized service. Over the years a special family bond has evolved between the repeating passengers and loyal crew that has earned Windstar the world-side reputation it deserves.

Unfortunately, this unprecedented record stands in jeopardy now because the two remaining smaller vessels are approximately 14 years old and are showing serious signs of age. The “aging” is manifested not just in aesthetics like outdated and worn out cabin furnishings, fitness and massage facilities, but also from more frequent and serious mechanical failures as recently demonstrated by sailings in which passengers and crew sailed for over a week in Caribbean heat without air-conditioning or with only one operational ship’s tender; then there are the usual, plumbing blockages and other problems that occur with a 14 year old vessel.

On January 17, 2003, a petition signed by over forty-eight repeater passengers was sent to Stein Kruse, S.V.P. Operations Windstar voicing these views. Collectively the petitioners account for over 148 cruises. As of 2/11/03 the petitioners are still hopeful for a positive response from Windstar.

The Windstar experience is so unique, it deserves better corporate attention now to reinvest in its future. The loyal staff and crew cannot be expected to continue to build the highest percentage of repeat passengers (or to keep the ones they developed) unless these vessels are overhauled and modernized.
 
Closed Thread

Tags
air, conditioning, cruise, cruises, forty, gruises, line, number, passenters, refit, refitted, seat, ship, windstar

Similar Threads
Thread Thread Starter Forum Replies Last Post
windstar greek island cruises Cultural Study Abroad All Other Cruise Lines 2 07-22-2010 07:01 PM
feedback from P.O.A passengers within the last 3 cruises thejunks Norwegian Cruise Line 16 04-23-2007 05:51 PM
Windstar Cruises’ Degrees Of Difference Add Up To An Experience 180 Degrees From Ordi Tom Ogg All Other Cruise Lines 0 10-16-2005 03:13 PM
Windstar Cruises Rated Number One in World Tom Ogg All Other Cruise Lines 1 09-26-2004 11:33 AM
Windstar Cruises tvon01 All Other Cruise Lines 2 10-24-2002 08:20 AM


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On
 

All times are GMT -7. The time now is 05:43 AM.

Contact Us - Terms of Use - Cruise Reviews Home - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.5.2