Well, I guess it would not be prudent for someone without a computer to request e-docs. Of course they need an e-mail address in order to process the request, so that should quash it unless the customer gave the e-mail address of someone who does have internet access. For instance, if Ken the dutiful grandson (broad based assumptions here) took Grandpa and Grandma on a cruise, he could get e-docs for them sent to his e-mail account.
Does that sound right? I am weary from travel today, currently in Charleston for a wake this weekend.