I am so immensely sad about Carnival Vacation Club (CVC). We purchased the silver package on our cruise in May of 2006. We are only just now finding all the problems with it. We purchased this so that we could really pre-pay for our honeymoon. We thought we were being smart. We were only talking about getting married then but are in full swing now and ready to book our honeymoon. We listened to every word our sales rep told us, and are only discovering now that most of what we were told were lies. (which is even more disappointing because we actually though he was our friend on the boat) We asked all the right questions but were told no truths.
Our story is much like everyone else's here but there are a few other things that stand out that we were told, that I didn't notice anyone else mention. I wonder if we are the only incredibly gullible people or if there are others who were take for the scam under the following pretenses?
1) We were told that best price guarantee would be valid at any point. We were told that if we found the same cruise for less money at any point before we set sail that we would be able to call CVC and get the best price for that cruise. (I'm a bargain shopper and usually find great deals on VacationsToGo
2) We were told that we would get an additional 17%- 35% off the lowest price.
3) We were told that the vouchers were a bonus and not part of what we were paying for.
If anyone has had luck with a refund or even just spending your points (if that is what we have to do). PLEASE give us some pointers. We are paying for our entire wedding on our own and to have the honeymoon up in the air is just devastating. I can't believe we have been taken for such a ride.
Honeymooners in Distress