I have booked and paid for a guaranteed cabin on pride in november 2006. I am worried because a friend of mine just told me when she went on a cruise last year another couple going with them did the same thing and when they went to check in they were told that the cruise line didn't upgrade them and all cabins were sold out so they did not have a cabin for them and did not let them board. Has anyone ever heard of this happening to anyone else or any way to be sure you actually are in a cabin before you leave?
We are sailing on the Victory on 4/2. We booked and paid at a guarantee rate. We were guaranteed an inside cabin and since we were past cruisers hoped for an upgrade. We received our boarding book and are all set to go. Are you sure your friend paid the total amount by the due date?
Yes, something is wrong with that story. When you book a guaranteed cabin, such as 4A, you are guaranteed at a minimum a 4A inside cabin. When you give your deposit you will get a booking confirmation number. Final payment is normally due around 60-75 prior to cruise.
She did pay everything up front and even the airline tickets at the same time through a travel agent and was told she would get her room number when she checked in at embarkation. When they arrived the told her they were sold out and that she was supposed to of been upgraded by the cruiseline and someone dropped the ball, when she showed them her confirmation and all her paperwork but they just told her there was nothing they could do because they had a full ship. They did give her back her money and offered her a big discount on a future cruise but unfortunately she had to re do her flight back and everything. The good thing was she had purchased insurance and it helped her with the cost. I just thought it would be unusual for that type of thing to happen.
I always take a guaranted room if it's offered. On Carnival we were given a oceanview room. We are leaving on Celebrity in April - Guaranteed room again. We are on the 9th floor with a window. I have been told when you book a guaranteed room. All they are telling you "YOU ARE GUARANTEED A ROOM SOME WHERE ON THAT SHIP"
When you book a guaranteed room in a specific category, they can't place you in "any room" lower than that category. IE; If on Carnival you booked a guaranteed 4b, which is main deck, they couldn't place you in a 4a Riviera deck. They could move you down a deck though, into a 6a. Although you went down a deck from your original guaranteed 4B, it is an upgrade because 6a is a higher category outside instead of 4b inside.
Right - I really don't keep up with the area that I'm booking when it's a guarantee. I just want to be on that ship somewhere. We have had interior rooms also. Which are just fine. They are great for taking those afternoon naps.
this sept will be my yhird time booking a guarantee stateroom. this time its for an oceanview. i usually only select the guarantee inside stateroom, the room we have only used for showering, changing & sleeping.