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Old 08-30-2005, 05:35 PM
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Join Date: Aug 2005
Posts: 2
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We took our first family cruise 8/18/05 out of New York to Halifax. We were a party of 6 in two cabins 4 in one and 2 in another. We were suppose to be on the late dinner seating and of course 2 of us were scheduled for 5:45 and the other 4 for 8:30, no guarantee was made that they would be able to accomodate our "newly" requested seating, it took an extra day for them to confirm our seating. As soon as we opened the cabin door, we realized we were in for a very very close 5 days with each other, we had attempted to upgrade willing to pay ANY cost difference, we were advised that they would have to wait until everyone boarded to see if there were any availabilties, of course they wait until you pull out of port to let you know they are 100% booked, and they can't accomodate the request. Fine, since we were to be stuck in this small cabin, it needed to have a few things attended to. One being more than half of the light bulbs were burned out. the black mold in the shower and on shower curtain was not to be accepted, along with other physical hazards had to be repaired.

The Food --- Formal night was a big let down, the Lobster was tough and tasteless. We witnessed several times and different meals, the waiters resetting tables with left over glasses and utensils from the previous party, keep in mind my oldest daughter was sneezing over everything, could have been the mold.
Formal night, our waiter took the two extra spoons from our table and gave them to a couple at the next table over for their coffee.

Our day in Halifax, Now keep in mind the rule on taking towels from your cabin. They take them if they are on the floor and place new clean towles on the rack. They went through things in order to get all of the towels from our cabin, My husbands "Father Ring" was missing by time we go back on board. We frantically searched and asked "Nat" our cabin steward that hardly ever understood what we were trying to say, claimed she didn't see it. we had to initiate each of the searches to the Laudry facilities, the vacuum cleaner and follow up for the next 2 days, Only to find out on our last day, they were suppose to have filed a report of loss/theft, and have our cabin searched over, none of which was done.
Did I mention what we did find while searching the cabin ourselves, in our childrens bunk beds were an old dead battery, broken crayons, used q-tips, a many unidentifiable items, none of which were put there by us or our children.


Camp Carnival - We went to the meeting to register both of our children, we followed their procedure for the forms, next day only to find out, they lost one of my childrens infromation and never had registered them, THEY WERE ON THE SAME FORM, so another 15 min later, and bunches of confussion we were loosing our trust to even leave our child with them. Our oldest, 10 years, elected not to stay, because they were all huddled onto a walkway floor area and no structure was evident. Her choice, Wise so young. Our youngest 6 year old, decided after 1 hour that she would never return to Camp Canival.
We were advised that there were 600 children on board between the ages of 2 and 15. There were kids running everywhere, pools, food areas, halls, elevators, all unattended.

Blood Blood Blood, Everytime we turned around someone was bleeding around us, some lady cut her foot and walked from the 11th deck down steps to the elevator and so on, Oh this is where our children were to be sitting on the floor for camp carnival. I think since the crew had been made aware of the issue, they should have had someone dispatched to the area to attend to the lady and the clean up.

Room service for food was excellent, they were timely, didn't forget anything to go with the order, ie... cereal they remembered the milk, silverware etc....

Most of the elevators, never did work.

The Best part, This beats all. We couldn't even get our beds together to sleep toghether after 18 years of marriage, we had to sleep apart.

so so so dissapointed, and no attempts to make us pleased. Perhaps we are just too picky.
  #2 (permalink)  
Old 08-30-2005, 05:35 PM
Junior Member
 
Join Date: Aug 2005
Posts: 2
Default
We took our first family cruise 8/18/05 out of New York to Halifax. We were a party of 6 in two cabins 4 in one and 2 in another. We were suppose to be on the late dinner seating and of course 2 of us were scheduled for 5:45 and the other 4 for 8:30, no guarantee was made that they would be able to accomodate our "newly" requested seating, it took an extra day for them to confirm our seating. As soon as we opened the cabin door, we realized we were in for a very very close 5 days with each other, we had attempted to upgrade willing to pay ANY cost difference, we were advised that they would have to wait until everyone boarded to see if there were any availabilties, of course they wait until you pull out of port to let you know they are 100% booked, and they can't accomodate the request. Fine, since we were to be stuck in this small cabin, it needed to have a few things attended to. One being more than half of the light bulbs were burned out. the black mold in the shower and on shower curtain was not to be accepted, along with other physical hazards had to be repaired.

The Food --- Formal night was a big let down, the Lobster was tough and tasteless. We witnessed several times and different meals, the waiters resetting tables with left over glasses and utensils from the previous party, keep in mind my oldest daughter was sneezing over everything, could have been the mold.
Formal night, our waiter took the two extra spoons from our table and gave them to a couple at the next table over for their coffee.

Our day in Halifax, Now keep in mind the rule on taking towels from your cabin. They take them if they are on the floor and place new clean towles on the rack. They went through things in order to get all of the towels from our cabin, My husbands "Father Ring" was missing by time we go back on board. We frantically searched and asked "Nat" our cabin steward that hardly ever understood what we were trying to say, claimed she didn't see it. we had to initiate each of the searches to the Laudry facilities, the vacuum cleaner and follow up for the next 2 days, Only to find out on our last day, they were suppose to have filed a report of loss/theft, and have our cabin searched over, none of which was done.
Did I mention what we did find while searching the cabin ourselves, in our childrens bunk beds were an old dead battery, broken crayons, used q-tips, a many unidentifiable items, none of which were put there by us or our children.


Camp Carnival - We went to the meeting to register both of our children, we followed their procedure for the forms, next day only to find out, they lost one of my childrens infromation and never had registered them, THEY WERE ON THE SAME FORM, so another 15 min later, and bunches of confussion we were loosing our trust to even leave our child with them. Our oldest, 10 years, elected not to stay, because they were all huddled onto a walkway floor area and no structure was evident. Her choice, Wise so young. Our youngest 6 year old, decided after 1 hour that she would never return to Camp Canival.
We were advised that there were 600 children on board between the ages of 2 and 15. There were kids running everywhere, pools, food areas, halls, elevators, all unattended.

Blood Blood Blood, Everytime we turned around someone was bleeding around us, some lady cut her foot and walked from the 11th deck down steps to the elevator and so on, Oh this is where our children were to be sitting on the floor for camp carnival. I think since the crew had been made aware of the issue, they should have had someone dispatched to the area to attend to the lady and the clean up.

Room service for food was excellent, they were timely, didn't forget anything to go with the order, ie... cereal they remembered the milk, silverware etc....

Most of the elevators, never did work.

The Best part, This beats all. We couldn't even get our beds together to sleep toghether after 18 years of marriage, we had to sleep apart.

so so so dissapointed, and no attempts to make us pleased. Perhaps we are just too picky.
 
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beed, bunk, cabins, camp, carival, carnival, cruise, meeting, missing, reviews, ring, sleeping, triump, triumph, waiters

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