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Old 03-03-2004, 07:38 AM
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Join Date: Jan 2004
Location: Andrews, IN USA
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Has anyone been on the Victory lately. We met some people on our flight home in Feb. and they didn't have anything good to say about the Victory. We were on the Paradise and had a great week. They said you couldn't order more than one entree at dinner, and that the formal dining rooms were not even open for lunch. Two brothers shared a room, and they said every night the Room Steward had their beds pushed together even though they kept leaving notes for him. (They never actually saw him the whole week) They said their Sail and Sign cards were double charges all week. One of them had a birthday during the week and instead of getting their own cake, the servers carried one around the room and gave a piece to whoever had a birthday. Has anyone else been disappointed in the Victory? We were thinking of going on her next winter. Why are the ships so different when they are the same cruise line? We have never had any problems on Carnival or Royal Caribbean. I know some people like to complain, but these folks had been on Carnival before and were very disappointed this time. Any feedback? Thanks
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Old 03-03-2004, 07:38 AM
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Join Date: Jan 2004
Location: Andrews, IN USA
Posts: 14
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Has anyone been on the Victory lately. We met some people on our flight home in Feb. and they didn't have anything good to say about the Victory. We were on the Paradise and had a great week. They said you couldn't order more than one entree at dinner, and that the formal dining rooms were not even open for lunch. Two brothers shared a room, and they said every night the Room Steward had their beds pushed together even though they kept leaving notes for him. (They never actually saw him the whole week) They said their Sail and Sign cards were double charges all week. One of them had a birthday during the week and instead of getting their own cake, the servers carried one around the room and gave a piece to whoever had a birthday. Has anyone else been disappointed in the Victory? We were thinking of going on her next winter. Why are the ships so different when they are the same cruise line? We have never had any problems on Carnival or Royal Caribbean. I know some people like to complain, but these folks had been on Carnival before and were very disappointed this time. Any feedback? Thanks
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Old 03-03-2004, 08:10 AM
PEB PEB is offline
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I was on the Victory last year for back to back cruises. I am willing to bet that the experience the people you met told you about is the exception and not normal on the Victory. The best service we ever had on any ship and any cruise line was on the Victory.

Out of all the crew members that are on a ship I am sure you will find a few bad ones and to me that is what it sounds like to me is that these people got stuck with some bad employee's.

If that is what happend they should have talked with some supervisors and asked to be moved at dinner and to have the room steward made clear of what was expected with the beds.

I do not doubt they may have had some bad wait staff and room steward I just believe it could have been corrected. As far as the billing problems they should have been able to get those straightened out also if they had talked to a supervisor.
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Old 03-03-2004, 08:22 AM
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This is what I was thinking. There are good and bad aspects in everything in life. We always try to roll with the punches. I think the way you try to resolve the problem is important too. If you have an "attitude" the people you are complaining to will be more defensive. Our 11 year old son has had his eye on the Victory for over a year now and I just wondered what other people have experienced. Is it true about only being able to order one entree? We often like to sample a few things on the menu. I mean it's not like they starve you for the whole week or anything, but it is nice to try different dishes. As I said we love Carnival and have been on Royal Caribbean too, no problems. Hope it stays that way, we love to cruise!
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Old 03-03-2004, 01:24 PM
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we have been on Victory twice you can order as many entress as you like in fact one nite we did not like what was on the menu and order hamburgers and fries they will even bring pizza if you want it, Fran
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Old 03-03-2004, 01:32 PM
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we also had a birthday at our table and we choose to share our cake with our companions at our table and we ordered double entrees at dinner almost every nite, we were in the pacific dining room both cruises and never had a problem one in late june and the last one in jan this year. and we also had twin beds in our room and my son and I split them apart and put the nitestand between them so the steward knew not to put them togeather the day before we came in to port she did return them togeather do not know why those people had a problem as peb said they should have talk to matrie "D and or a supervisor as soon as they encountered the first problem, Carnival is very quik to rectify solutions Fran
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Old 03-03-2004, 02:22 PM
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I'll second what Fran said. In fact we were on the Victory the same time. Hi Fran!!

We ordered more than one entree all week. Not a problem.

I celebrated my birthday and had my own cake which I shared with my tablemates. In fact there was enough to take back to our room. our server wrapped it up and gave us plates and cutlery to take back. Our cruise on the Victory was wonderful and so was the service.

The only problem we had was that the cruise wasn't long enough!

Toni
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Old 03-04-2004, 07:43 AM
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Thanks for the feedback everyone. Glad to hear that you all had good experiences. We've never had a problem with Carnival either, my only complaint is that the are not keeping the Paradise as a non-smoking ship. Hope to sail on the Victory next winter.
 
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