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Old 02-02-2008, 07:44 PM
TrvlPro's Avatar
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Don't know on the slots question, never play 'em. But you're right on the different answer thing. Not just with CCL. They all have such high turnover in those positions that get phone duty that with any line it's a crap shoot what or who you'll get. Also, even with rate quotes if they tell you wrong their policy is that until it's in writing they are not responsible! Happens all the time and you call back and they say "tough bananas buddy" the right rate is "$___.__ and that's what your clients will have to pay. I like the online booking engine agents use better for a reason!

Cheers, Neil
  #12 (permalink)  
Old 02-02-2008, 07:44 PM
f-mattox's Avatar  
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Sounds like the I.R.S.
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Old 02-02-2008, 08:13 PM
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Yup, not just CCL. It's like that most everywhere. At least CCL has not moved their phone banks out of the US. I recently had a problem with Spirit Air (never fly them again) and I could not get anyone other than someone in the Philippines that did not care about my problem one bit.

Three days in Grand Cayman with no luggage.
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  #14 (permalink)  
Old 02-02-2008, 08:37 PM
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Just chuckled to myself as I thought about the irony of my criticizing the cruiseline for wrong information on the same post I gave wrong info on myself. I better not buy a glass house until i learn not to throw those stones.

Cheers, Neil
 
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