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Old 02-09-2007, 01:04 PM
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Hello,

we have booked our first time CARNIVAL - therefore we have no experience with them.

Our cruise should go on 01/14/2008.

From time to time we are checking prices which will enable us to cancel and to renew our booking to get the better price.

Now we are wondering that our cruise "disappeared" (like the next after our as well) from CARNIVAL's listing.

Our manifest details also "disappeared".

Is something like this "normal" with CARNIVAL?

What will happen to our cruise???

Thanks for some explainations.

Regards,
HeinBloed
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Old 02-09-2007, 01:36 PM
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A similar thing happened to me on my upcoming Holland America cruise; all references to the one I wanted just "disappeared" from their web site.
My travel agent explained that a large corporation had leased the entire ship for that cruise and I was bumped to another date.
Don't know if this is your situation, but it's one possibility.
By the way, you shouldn't have to cancel and rebook if the price drops; you should simply get a refund or a shipboard credit. Talk to your agent.
Hope everything works out for you.
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Old 02-09-2007, 01:46 PM
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Did you book through an agent or directly with Carnival? I just tried to pull the sailing up and cannot get any information on it either. I thought that maybe Carnival system might be down and thats why you are not getting any information, but I can pull other Carnival ships up for that same time.

Call your agent or Carnival (whichever helped you book) and ask them what is going on with this sailing. If the sailing has been cancelled, then you should have received information on it. It could have been chartered and they just havent sent the information out yet.

Hope this helps.
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Old 02-09-2007, 01:57 PM
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Thanks for your comments.

I booked with CARNIVAL directly in the US - and when I asked them today: I've been told: this cannot be - as I paid already the deposit. So nothing should be cancelled...

Let's see what happened next...

Regards,
HeinBloed
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Old 02-09-2007, 02:04 PM
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Did they actually pull your reservation and look at it? Doesnt matter if you paid the deposit, if the ship has been chartered or scheduled for a dry dock, they will reschedule your booking, but before they do that they will contact you first.
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Old 02-09-2007, 06:43 PM
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There are 2 possibilities

1. If the ship was 100% sold out, then it would not appear in the reservation system any more

2. Like F-mattox said, if the ship was chartered, then it would also disappear as well (this is why the Destiny is only showing one cruise for April - there is a cricket world cup in the West Indies, and the ship has been chartered as a floating hotel, traveling back and forth between St Lucia and Barbados)
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Old 02-09-2007, 09:50 PM
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This was CARNIVAL's reaction:

Quote:
Not to panic, we are looking at a year from now.
The penalty regulations is on our brochures and they do not start yet
for your booking.

I will find out what is happening and let you know
Sounds good or bad???

Regards,
HeinBloed
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Old 02-09-2007, 10:00 PM
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Dosen't sound good;
why are they talking penalty when they are the ones who seem to have lost you in the system?
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Old 02-10-2007, 05:15 AM
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Thanks for all your help!

I think I might be just sold out - although 11 1/2 month before sailing???

You are right: like the maiden voyage of CARNIVAL FREEDOM: Sold out voyages are not appearing anymore in their lists.

Hope that this is the simple explaination.

But just wondering that it was sold out at once! Normally it goes slow and if the demand increase the prices increased as well: nothing! Just the opposite: the prices went down few weeks before!

Regards,
HeinBloed
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