Go Back   Cruise Reviews Forums > Cruise Lines > Carnival Cruise Line
Register Forgot Password?
New! Use your Facebook, Google, AIM & Yahoo accounts to securely log into this site, click logo to login  

Closed Thread
LinkBack Thread Tools Display Modes
  #101 (permalink)  
Old 11-24-2007, 09:53 AM
TrvlPro's Avatar
Senior Member
Join Date: Apr 2007
Location: Houston TX
Posts: 2,172
Nici, In your agent's defense, I have litterally hundreds of such emails that have gone out and I'm copied on each. I am getting the emails in waves from the cruiselines. We all got the notification up front that the change was happening but the individual client emails come in groups, by cruiseline. I got Princess and Holland America notices first. It took a couple of full days on the phone just to do those. Then I got Carnival and Costa two weeks ago tomorrow. Then RCCL and NCL started sending me notices as well. I am still not finished calling clients about the notifications. Admittedly, I'm way behind, I had a medical emergency that popped up in the the process and just got back to work yesterday after over a week of being confined to the hospital and then Dr. ordered bed rest. I still have hundreds of clients awaiting notification.

Please don't be too hard on your agent over this issue, they didn't have anything to do with the mess it's created and most are trying very hard to maintain their normal workload of answering client voice and emails along with these notifications on top of their other full time duties.

Cheers, Neil
Closed Thread

adding, carnival, carribean, charge, cruise, fuel, fupplement, intermediate, lines, notification, royal, supplement, supplements, texas, west

Similar Threads
Thread Thread Starter Forum Replies Last Post
Fuel supplement FINO Royal Caribbean Cruise Line 1 03-05-2010 02:35 PM
Disney to charge fuel supplement to some bookings Dave All Other Cruise Lines 0 01-07-2010 10:53 AM
Cruise Line drops single supplement charge jack2007 Solo Cruisers 0 09-10-2009 03:52 PM
Fuel Supplement Suspension! Dwayne Carnival Cruise Line 7 12-08-2008 09:16 PM
Refunds for "some" Fuel Supplement LHP Carnival Cruise Line 24 04-05-2008 02:15 AM

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -7. The time now is 12:34 PM.

Contact Us - Terms of Use - Cruise Reviews Home - Archive - Privacy Statement - Top

SEO by vBSEO 3.5.2