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  #31 (permalink)  
Old 11-11-2007, 05:28 PM
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I haven't heard from HAL yet (a Carnival Corp. line), but I've added, at least in my mind, the maximum amount of $210 to our final payment amount. If it turns out to be $5 per guest per day, maybe I'll feel like I saved $105.

Honestly, it doesn't bother me. I just really, really hope that pax don't take this out on the crew by "adjusting" their gratuities.
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  #32 (permalink)  
Old 11-11-2007, 08:14 PM
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I still think they should have done it differently. Though I am no way near qualified to run a multi-million dollar business, I am thinking from the customers viewpoint. I think they should have just upped the cruise rates to reflect the increased cost basis. Surely they contract fuel prices months in advance, just like we book our cruises months in advance. How would they feel if the fuel companies did not honor their commitment?

The whole purpose of booking early is to lock in the price as well as cabin selection. If the contract for the fuel price expires on February 1st. Then they should adjust the price for those cruises forward. I don't think those that booked early should have to subsidize those that didn't.

It is a competitive cruise market out there. The last thing they need is any kind of negative sentiment. They were worried of TA backlash, that is why they are giving TAs a $10 administrative fee per booking as compensation for collecting this charge.

And of course as long as this stays in place as a sur-charge instead of the cruise fare, they won't have to pay TAs commission on it. Don't get me wrong, I love Carnival. I do think this is a PR screw up, and predict this policy will be short lived.

In my humble opinion,

Dwayne
  #33 (permalink)  
Old 11-11-2007, 08:41 PM
 
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I'm just amazed that some people don't realize how much fuel it takes to move a ship, many of which weigh over 200,000,000 pounds (that's two hundred million). This is a matter of simple math. The cruise fares have not really increased that much since oil prices climbed so dramatically and therefore profit margins are getting slimmer and slimmer.

I would be curious to know exactly how much money Carnival spends on fuel every year.

Having traveled (in the U.S. Military) to some of the poorest areas of the world, I just want to say that we should all be thankful that we have the opportunities that we have.

Take care and God bless you all,

Brad
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  #34 (permalink)  
Old 11-11-2007, 08:57 PM
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I am not a TA having to deal with this and can only image the hassle. I think I would rather have a fuel surcharge. I think if it is called a surcharge they will take it off when fuel goes down (now that is dreaming isn't it? Fuel going down?). Once a price go up it does not seem to go down. IMHO
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  #35 (permalink)  
Old 11-11-2007, 10:28 PM
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Quote:
I still think they should have done it differently. Though I am no way near qualified to run a multi-million dollar business, I am thinking from the customers viewpoint. I think they should have just upped the cruise rates to reflect the increased cost basis. Surely they contract fuel prices months in advance, just like we book our cruises months in advance. How would they feel if the fuel companies did not honor their commitment?

The whole purpose of booking early is to lock in the price as well as cabin selection. If the contract for the fuel price expires on February 1st. Then they should adjust the price for those cruises forward. I don't think those that booked early should have to subsidize those that didn't.
Great points Dwayne. The only drawback to adding it to new bookings is they would have to pass it on in much higher costs per booking if not spread out among every passenger on the ship. Thereby making the cabins that are left very costly. By doing it that way they risk not filling ships. Then the revenue they needed to add becomes a bigger loss. Every empty cabin means not only a loss of cruise fare but any money those passenger would have dropped on drinks, the casino, excursions, gratuities, etc.

It was probably a good business decision even if it is a public relations black eye for a while. I still keep wondering how the other major lines who also are faced with the same situation will ultimately handle the situation. My belief is that they'll follow suit but they may take the hickey to one up Carnival Corp in the public relations battle. If they do suck it up, look for a major ad campaigne to be launched soon touting their decision to try to steal a few clients. That may in the long run be the best thing to happen to RCI (threir biggest competitor) in a long time.

We'll see what happens and who in the end benefits from this fiasco. It certainly won't be the clients affected.

Cheers, Neil
  #36 (permalink)  
Old 11-12-2007, 06:46 AM
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Lisa looks like Hal is adding the $5.00 to new sales. I wonder if they are going to back charge>
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  #37 (permalink)  
Old 11-12-2007, 10:48 AM
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I recieved a note via e-mail saying that we would be charged an additional $70.00 per person on our March Cruise.I had the cruise fully paid for and now this. I am not a happy camper. As stated above I do not think it should affect cruises that are already paid fOR.If they have to make up the cost of fuel I think it should be added to new bookings. I am going to lodge a complaint with my personal cruise planner. I am sure it won't do any good, but I am going to complain anyway.. Tom
  #38 (permalink)  
Old 11-12-2007, 12:36 PM
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Is RCCL doing this also?

I hope a year from now this is just built in to the cruise fare as opposed to a "surcharge".
  #39 (permalink)  
Old 11-12-2007, 12:59 PM
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Quote:
Originally posted by jackinbox:
Is RCCL doing this also?

I hope a year from now this is just built in to the cruise fare as opposed to a "surcharge".
so far, fortunately RCCL has not followed suit but it could happen any day. Cross your fingers and hope they see it as a PR oppt'y not to do so.

For future sailings that have not had pricing announced I expect that they will in fact build it in. I can't see CCL lines wanting to be the only mainstream choices with such a fuel charge having to be part of every quote and conversation.

Cheers, Neil
  #40 (permalink)  
Old 11-12-2007, 01:03 PM
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BTW, I got an add'l list today, about half as many as the first for contacting booked Carnival and Costa clients. Still haven't recieved the list for Cunard, Silversea or others. They're apparently doing these in waves.
 
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