We contacted Carnival before booking our cruise. In the e-mail I expressed reservations booking onto the Paradise because I had been on the ship 3 years ago and was afraid I might be bored. (The 1st time was fantastic). They called us at home, assured us that all of the entertainment would be different and gave us a upgrade from level 4 inside, to level 5 outside. Not a major improvement, but for a 5 minute email and 5 minute conversation!
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