Well first let me say that I love cruising and would not cruise with any other but Carnival, that's because why switch when you already have a blast going on Carnival!!
Don't take a hair dryer as the bathrooms have them attached to the wall and they work great! The food was good as always and the service was good had a few bumps one being the first night was open dining, the second was our assigned tables, we fell in love with our waitress Evelyn and there was four of us (me, husband, daughter, and son-in-law) the other four that was suppose to sit with us didn't show up. The problem was the Matre-d came up to our table at the end of the meal and ask us if we would give up our table for a party of eight that wanted to set together my husband said, "Well we are happy here we don't want to change." The Matre-d was pretty insistent so we caved. The problem was that we like sitting and getting to know other people also and who knows if the other people would have showed up the next night, then the Matre-d sent a card stating at "our request your table has been changed" it was not our request! Third night new table, terrible service two hours to eat, bread and water only first 45 minutes, we were not happy cruisers, chin up fourth night service much better and the poor waiter kept saying he was sorry because he had so many people to wait on I then felt sorry for him, he was doing the very best that he could do.
Ship doctor was also an issue with us, our daughter has type 1 diabetes, motion sickness on the flight down, (never had before), first nurse I talked to really nice, second nurse not so nice acted like because my daughters sugar was running in the 400's that she didn't know what she was doing, news flash she has had diabetes for eight years she knows that she needs more insulin if she can't get it to come down, ship doc said she wasn't dehydrated I disagreed, gave her pills for irritable bowel had nothing to do with bowels. So threw pills in wastebasket and had to treat her myself with natural stuff I brought myself (more to this but won't go into it)
Kids, where are the parents? Running on deck 5, on the stairs, threw shoes down (just about hit a women in the head) my husband had put his back out two days into the cruise and some boy running ran into him which didn't feel good on the back, we had this problem on the Freedom also, feel like the parents get on the ship and just let their kids run wild (I love kids have two of my own but they would never be allowed to do that) feel like there needs to be a curfew on these ships for kids under a certain age, we also received two phone calls in the middle of the night (kids) did complain to the guest service was told there was nothing they could do. One kid went into the bathroom when my husband was in there and puked in the bathroom sink, we had to go get a carnival person and tell him, I felt so bad for him having to clean that mess up!
Love San Juan Puerto, people are so nice and layed back, they actually stop and let you cross the road, here we would keep going!! We were able to make all our stops, ports I like the most St. Thomas, St. Kitts, and St. Marrten the set up for the ships is great the other ports not so much. We weren't able to do shore excursions because of daughter not feeling well and husband put his back out but we did relax!
Don't get me wrong I love cruising, love Carnival but there are some issues and I do realize that ALL ships have issues, I give these people that work on these ships alot of credit because I believe they put up with alot they are hard workers and we really have a heart for them and the job that they do!!