Can someone tell me why they made an intinerary change for the Freedom? I am really bummed San Juan was one of my favorite ports. Why don't they take Tortola off the intinerary there is not much there. I realize that things come up but the five ports was one reason we chose this cruise again! Will they reimburse or give ship credit because we aren't going there?
They won't be giving any credits or other reimbursement. The cruise line has the contractual right to modify itineraries and in this case Carnival simply is not going to try to placate anyone.
I don't know the true reason for the change. I suspect it is a cost issue with fuel savings being realized by removing San Juan. Also, although you like San Juan I think the majority of North American cruisers do not. Carnival doesn't make business decisions without lots of research. If their data showed that people wanted the Freedom to continue stopping at San Juan it would have.
Thanks Dave for the information, carnival didn't really give a reason only that it was logistical reasons. I love the culture in San Juan and find the people to be very nice, the old world charm, and there seems to be so much to do there. Is Carnival taking San Juan off all their ports of stop?
Not exactly sure of the number of cruises. I am also not sure of the reason yet. It may have to do with work being done at the port or something. If you've paid the cruise with the port on there and then they take it off they will usually give credit for the port charges/gov fees for the port.
Thanks Dwayne, I can always count on you guys for information, I really do appreciate it. We have been on the Freedom before and love the ship and crew, it will still be a wonderful time, I was just disappointed because it is my favorite port!!
Well if they changed the itinerary after you booked, did you try and call and ask them if they would/could change you to another ship that does include San Juan? Since they made the change they may do it without charging you additional fees. Of course they may not too, but still worth a try.
Now having said that, the other problem with San Juan is that the distance from Florida makes it a problem from the standpoint of the time you get there. A normal cruise won't dock until 3PM if SJ is the first stop. This makes the tours that can be offered limited. This may be why many cruisers do not enjoy stopping there as much as other ports. The only choices seem to be going out and having dinner.