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-   -   Loyalty Program Survey (http://www.cruisereviews.com/forum/carnival-cruise-line/37428-loyalty-program-survey.html)

Dwayne 09-10-2011 04:59 AM

Loyalty Program Survey
 
A Loyalty Program Survey was recently e-mailed to some. If you got one, what did you think of the new level breakdowns? I personally have long said that I would prefer the levels to be based on nights sailed instead of the number of cruises. Guess I will get my wish?

Nothing was said about the perks and benefits associated with the new levels. They were just surveying about card designs and names for the new levels. Each point is a night sailed.

Level 1: 1 to 24 points
Level 2: 25 to 74 points
Level 3: 75 to 224 points
Level 4: 225 plus points

I hope the Platinum perks stay the same at the minimum. I also wonder about Grandfathering in. I guess time will tell.

Dwayne

f-mattox 09-10-2011 02:54 PM

I was glad to see Princess switch to a number of days OR number of cruises system. The old number of cruises method was really unfair to those who take the longer cruises.

Dwayne 09-10-2011 05:44 PM

I read earlier today that if they do make a change that Platinum and Milestone members would be grandfathered in. I agree about the days sailed vs number of cruises not being fair. I know people that have taken 3 day cruises out of Miami dirt cheap and reached Platinum in a short period. Where it took me 10 years of taking 7 day cruises. This is just my opinion. I was always concerned that with so many people coming into the program that they might diminish the perks.

Dwayne

Casanova frankenstein 09-10-2011 07:54 PM

Dwayne that is exactly the same conversation I was having with my wife I already sailed with carnival 5 times each one of my cruises is a 7 day cruise why I have to wait to 5 more of seven days when there are a few people that can take 3 day cruises and get there faster than me??
I dont understand the point system if you can explain a little it will be great...

LisaP 09-10-2011 08:35 PM

Cas, the points program has not been announced yet. The numbers shown above were on a survey that Carnival is sending to a sample of its past guests. I also received one. Right now, they're just seeking opinions.

If Carnival does adopt a points program, I would expect that the number of points awarded is related to the number of nights cruised, possibly with bonuses for sailing in suites or other factors. For example, Holland America Line also considers the amount spent in the onboard shops. Princess bases the level on either number of cruises or number of days, whichever results in the higher level.

So, right now, it's too early to say what a revised program, if any, would entail.

Dwayne 09-10-2011 08:54 PM

Quote:

Originally Posted by Casanova frankenstein (Post 290498)
Dwayne that is exactly the same conversation I was having with my wife I already sailed with carnival 5 times each one of my cruises is a 7 day cruise why I have to wait to 5 more of seven days when there are a few people that can take 3 day cruises and get there faster than me??
I dont understand the point system if you can explain a little it will be great...

Cas, I will absolutely try to explain the best I can. Right now it is based on the number of cruises, with the 10th one being Platinum. They are exploring another way to reward Loyalty based on nights sailed. Based on 5 - 7 night cruises the new proposed system would keep you where you are now as Gold or the New Level 2 with 35 points. Of course I don't know the name of that Level yet. With doing 7 night cruises you would be in a better position now with rewards if they change it.

I think I would be Level/Tier 3 if they do this. My main concern was losing any perks I've already earned. I read today that was not going to happen even if they move forward with this as we would be Grandfathered in.

I am anxious to see how they will change the perks if they do.

Dwayne

Dwayne 09-10-2011 09:04 PM

Quote:

Originally Posted by LisaP (Post 290499)

If Carnival does adopt a points program, I would expect that the number of points awarded is related to the number of nights cruised, possibly with bonuses for sailing in suites or other factors. For example, Holland America Line also considers the amount spent in the onboard shops. Princess bases the level on either number of cruises or number of days, whichever results in the higher level.

So, right now, it's too early to say what a revised program, if any, would entail.

I don't see Carnival making it all that complicated. If it's a change, it will be a smooth transition purely based on nights sailed. I wish they would reward me based on the nights in the Casino. :)

Dwayne

LisaP 09-10-2011 09:08 PM

Key word in the above is proposed. There is no new program as of yet. Even if a new program is in the works, it is still unclear as to whether one point = one night or if one point = one night plus something else.

Dwayne, you noted a couple of times that you read something about grandfathering. Where did you read this?

Dwayne 09-10-2011 09:17 PM

Quote:

Originally Posted by Dwayne (Post 290501)
I wish they would reward me based on the nights in the Casino. :)

Dwayne

That was a Senior Moment Faux Pas! Carnival rewards me quite nicely in the Casino. I always get gifts in my cabin and plenty of free drinks.:D

Dwayne

Dwayne 09-10-2011 09:24 PM

Quote:

Originally Posted by LisaP (Post 290502)
Dwayne, you noted a couple of times that you read something about grandfathering. Where did you read this?

I read it on Facebook from a Senior Carnival Employee. :)

Dwayne


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