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-   -   Carnival Elation back to Mobile, temporarily (http://www.cruisereviews.com/forum/carnival-cruise-line/38393-carnival-elation-back-mobile-temporarily.html)

Keith & Rita 08-30-2012 07:00 AM

Carnival Elation back to Mobile, temporarily
 
From the Carnival site concerning the Port of New Orleans:

CARNIVAL ELATION – 8/25/12 DEPARTURE

Officials at the Port of New Orleans have informed us the Mississippi River remains closed to ship traffic. Since it is uncertain when the river will reopen, the Carnival Elation will now proceed to the Port of Mobile. Weather permitting, debark will take place on Friday morning. Guests will be bused back to New Orleans.

CARNIVAL ELATION 8/30 DEPARTURE

Our scheduled 4-day cruise will be shortened to a 3-day Fun Cruise @ Sea departing on Friday, August 31, 2012. Please proceed to the Port of New Orleans and plan to arrive between 1:00 PM and 4:00 PM on Friday. The parking garage at the port will be open. Busses will take guests and their luggage to Mobile.

We sincerely apologize for this disruption to your cruise. Here are your options.

Sail with us and receive a:

- 50% refund of your cruise fare (refunded within the next 2 weeks)
- 25% future 3-5 day cruise discount (restrictions apply)
- Gratuities will be adjusted
- Refund of government fees and taxes
- Refunds will not be provided for flight changes, hotel accommodations, meals, transfers, or other incidental costs

Should you wish to cancel or reschedule, please contact 1-800-CARNIVAL to request your future cruise credit.

Guest who purchased flights with Carnival’s FlyAweigh program will automatically have their flights adjusted to the new day and time. You will be notified of your new flights by our Travel Services department. Guests with independent flight arrangements, please adjust your travel plans accordingly.

To stay up to date on any changes, we encourage you to sign up for text alerts by texting CCL1 to CRUISE (278473). If you have already done so during your online check-in, you will automatically receive updates.

Once again, we’re very sorry that Mother Nature did not cooperate with our plans. However, we’re confident you’ll have loads of fun on board.

At the moment, there are no changes expected for any other sailings departing on or after Thursday, August 30, 2012. In the event we need to make a deviation to a future itinerary, we will update our guests.

tim c 09-05-2012 05:40 AM

I would have carnival to kiss my YOU KNOW WHAT!! since they pulled out of my port..

Keith & Rita 09-05-2012 12:00 PM

Quote:

Originally Posted by tim c (Post 294981)
I would have carnival to kiss my YOU KNOW WHAT!! since they pulled out of my port..

That was our thoughts, as well. As it turned out the Elation did not go to Mobile as the port of New Orleans was able to reopen in time.

Cruise Fanatic 09-05-2012 01:57 PM

I would hope that under the circumstances that no port would "Hold a grudge" against a cruise line over a business transaction. The welfare of the people is more important. Also, had Carnival needed to use the port, it would have brought in some income to Mobile. Albeit, it only temporary and short lived. However; Mobile would not want to burn any bridges and would want to keep a positive relationship with Carnival, in the event they consider coming back to the port in the future.


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