Hind site is always 20-20--perhaps on the next cruise she will do just that if she has a problem. I wonder why judybennett hasn't returned to Cruise-Chat...kind of gives me an idea of the source of this complaint.
Everyone interprets things differently. Someone may interpret crew as cold or rude. But in fact that person may just be shy or very nervous. Especially new crew. Also, it should be noted what is going on at the time you encounter such a person. You can be observant and note that the dining room may be very busy or short handed at any particular time. I just came off a cruise yesterday. One night I enjoyed talking with one of the bartenders in the casino. The very next night that same bar was so busy he was really hopping trying to wait on everyone. He remembered my drink from the night before, smiled, but in no way had the time to chit chat as we had the night before. Crew will often take their cue from the passenger too. If you are polite to them and smile, speak to them with respect, then you will receive back in kind. I have never experienced crew going out of their way to be rude. I don't believe any cruise line trains their crew to be anything other than respective and service with a smile.
On the off topic of tipping let's remember with most cruise lines the daily suggested tips are going to four main people. Head Waiter, Waiter, Assistant waiter, and cabin steward. If someone were to adjust their tips 100% because they felt their wait staff wasn't up to par; then they also would be hurting their cabin steward. I would also hope no one would let one incident by one person affect their decision.
Originally posted by Cruise Fanatic:
On the off topic of tipping let's remember with most cruise lines the daily suggested tips are going to four main people. Head Waiter, Waiter, Assistant waiter, and cabin steward. If someone were to adjust their tips 100% because they felt their wait staff wasn't up to par; then they also would be hurting their cabin steward.
I understand what you are saying, but if we adjusted the tips of the waitstaff, it can only benefit the gratuity of the cabin steward. I am not looking to reduce my overall gratuity expenditures... I am merely trying to reward those that deserve it. On most cruises I tend to tip in the standard format but I am not opposed to reallocating gratuity amounts to reflect service received.
Hi DrLivingston, I do understand what you are saying. Yes, Reallocating is a different story. I only wanted to remind those that may be thinking of removing "all" the tips because of wait staff; that their cabin steward is included in the gratuities.
Well, sorry to hear that... cause for me, it's the opposite. We did Royal, then Carnival (3). The first Legend, was good, Splendor... not good at all, so we were... kind of off Carnival Cruise line, then... big deal on the Glory... the BEST... food, staff... really the best... I might say, food as good as on Royal, really!!! I really think it depends of the ship... the client on board too!! For us, we reconciliated with Carnival!!!=)