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-   -   we have been visited by the upgrade fairy too (http://www.cruisereviews.com/forum/carnival-cruise-line/8695-we-have-been-visited-upgrade-fairy-too.html)

macmom111 07-27-2008 06:10 PM

Got our room assignment to day for our sept cruise on the legend. We booked a 1A inside guarantee with the military rate.
We have got upgraded to a 4C cabin on the empress deck. We are so excite... We feel truely blessed.
54 days till will leave.

LisaP 07-27-2008 06:37 PM

Congratulations on the upgrade! May the next 54 days go by quickly for you. http://cruise-chat.com/groupee_commo...icon_smile.gif

Casanova frankenstein 07-27-2008 06:49 PM

CONGRATS

http://bestsmileys.com/thumbs/7.gif

Well thanks to yor post now I can ask about upgrades:

the other day I was checking a few sites, and I found something, as you know I am book for the carnival victory next summer and I book it directly throw carnival site getting a good deal on the price.
But after booking it I check another internet "travel site" and found out they had the same price carnival sold me for the cabin ( same crusing date) but they give you a free upgrade, a two category up than the one I have now for the same price
which as you know
is a better category and a good deal also so,

I call carnival
No take this the wrong way just to ask if there was anyway to get the same deal,
The consumer support was great they even told me they were going to give me the same upgrade and even offer me the cabin number I was looking for and told me to hold until they make the free upgrade,

well I was happy about it is a no brainer

http://cruise-chat.com/groupee_commo...on_biggrin.gif

What happen then?

after a few minutes on hold he went back and told me that they can't give me the same offer or the even the free upgrade

I asked why since I am a past guest?
And told him that,
The travel site is giving this option for new cruisers my best guest was that Carnival have at least a good deal for past guest,

They told me that at this moment they don't have past guest specials on my booking and that I have to wait for a future past guest specials in order to get the free upgrade they are already offering on the internet site.

http://cruise-chat.com/groupee_commo...s/icon_eek.gif

I will be cruising with them no matter I love Carnival and since the price I got is going to be a good deal by the time I will be cruising anyway I will keep my booking

but can someone explain this to me:

how can a travel site give you better offer than the company directly??
Or
why they can't upgrade you if they want to?
They are the company no?
that's escapes my logic but who knows...

Dwayne 07-27-2008 07:00 PM

Congrats, macmom! http://bestsmileys.com/happy/7.gif

You are going to love the Legend!

You are blessed indeed. I'm always afraid to do the 1A's. http://cruise-chat.com/groupee_commo...icon_smile.gif

Dwayne

Dwayne 07-27-2008 07:28 PM

Quote:

how can a travel site give you better offer than the company directly??
Or
why they can't upgrade you if they want to?
They are the company no?
that's escapes my logic but who knows...
Cas, They are probably offering the "Endless Summer" promotion that has upgrades this coming week. It is applicable on new bookings only and has blackout dates, and a ton of restrictions. They are usually a little flexible on the new booking part for people this far out of penalty.

Did you have a PVP, or did you call General Reservations?

Dwayne

macmom111 07-28-2008 05:55 AM

when we booked the cruise, we got a really good deal. 399 military rate. we figured we didnt spend much time in the room anyway. all we do is sleep. We love the activites on the ship. we figured we could not lose. we also booked early so we didnt get hit with the fuel charge increase. we booked with out an expectation of an upgrade because we got such a good deal. but wow, are we happy.
the only thing we were concerned about with the 1 a room was getting a bunk beds. kinda hard for us more mature people to climb up the ladder.
can not wait.

LHP 07-28-2008 06:02 AM

CONGRATS....LOVE IT!!!!! http://bestsmileys.com/thumbs/7.gif

LHP 07-28-2008 06:04 AM

Quote:

Originally posted by Casanova frankenstein:
how can a travel site give you better offer than the company directly?? Or
why they can't upgrade you if they want to?
They are the company no?
that's escapes my logic but who knows...
I don't know if this is what happened in your case...but some TAs are willing to "give the cruiser" some of their commission to make the sale.

I know that Carnival can not do this...since they have no "commission" to give back.

This is completely up to the TA or TA's company if they are willing to do this.

BJC123 07-28-2008 09:36 AM

Congrats to you - we still haven't heard on our 1A cabin yet - it is on Destiny for Sept 21st cruise. Carnival suggested this as Sis is traveling solo and we booked the single in my hubby's name to get the military discoutn. Finger's crossed that they at least put her on same deck as we are on ...

macmom111 07-28-2008 09:45 AM

we are leaving on the legend on the 21st of sept. our room was posted on registration page at carnival.com. have u checked to see if your rooms are posted.


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