Go Back   Cruise Reviews Forums > Cruise Lines > Celebrity Cruises
Register Forgot Password?
New! Use your Facebook, Google, AIM & Yahoo accounts to securely log into this site, click logo to login  
Search

Closed Thread
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 04-25-2008, 07:16 AM
 
Join Date: Nov 2005
Posts: 29
Default
We've been cruising on Celebrity for quite a few years, and last month we encountered their newly enforced policy on passenger liquor. I have never seen them confiscate liquor that wasn't flaunted, and have routinely carried it on board in my backpack at embarcation as well as in ports.

We boarded Summit in San Juan on March 29 for a relocation cruise, and put our bags on the Celebrity shuttle at the airport. Almost six hours after boarding, and close to sailing time, there was no sign of it even though our Concierge class room came with expidited luggage delivery. I was beginning to wonder if it had even arrived from the airport.

After being given about four different explanations for the delay, I went down to deck #1 to see for myself. It was chaos! They were slowly X-raying every bag while a mountain still sat on the pier, and calling at least some of the owners of suspect bags. They had a table full of confiscated liquor, and another mountain of suspect bags who's owners hadn't been called. An officer finally explained that the company had decided to get tough a couple of months ago.

The cruise was wonderful in every other way, but I resent being treated like an (elderly) drug smuggler on a premium line just to generate a bit more bar profit. They have also raised the wine corkage fee to $25, for a maximum of two bottles per cruise.

Is this the "new Celebrity"?
  #2 (permalink)  
Old 04-25-2008, 08:45 AM
Jim C.'s Avatar
Moderator
 
Join Date: Jan 2006
Location: DFW, Texas
Posts: 5,113
Default
No.. I would say that this is the new "every cruise line". While it may be that they are just trying to increase their bar profits, it may also be the result of many way too drunk passengers and the liability of them being on board. (Or going overboard) When people were allowed to bring liqour, the cruise line has no way of controlling in take... If they are the only ones that you can get served through then at least they can cut you off if you seem to be having too much. Granted there are issues with that too, but at least they have some control.
__________________
================================================== ==========
Carnival Cruise Lines:
Fantasy 90, Celebration 95, Victory 05, Conquest 05, Spirit 6/06, Freedom 6/08, Holiday 7/08, Victory 6/09, Valor 9/09, Dream 6/10, Splendor 8/10,Conquest 8/11,
Magic 11/11,Triumph 4/12,Spirit 7/12,Freedom 11/12, Triumph 2/13 - The fire cruise, Magic 1/14, Freedom x 2 6/14

NCL Dream October 2006, RCCL Mariner OTS June 2007, Celebrity Silhouette 2013
  #3 (permalink)  
Old 04-25-2008, 08:53 AM
 
Join Date: Jun 2005
Location: Cape Coral, Fl.
Posts: 1,319
Default
Quote:
Originally posted by Skipjack:
We've been cruising on Celebrity for quite a few years, and last month we encountered their newly enforced policy on passenger liquor. I have never seen them confiscate liquor that wasn't flaunted, and have routinely carried it on board in my backpack at embarcation as well as in ports.

We boarded Summit in San Juan on March 29 for a relocation cruise, and put our bags on the Celebrity shuttle at the airport. Almost six hours after boarding, and close to sailing time, there was no sign of it even though our Concierge class room came with expidited luggage delivery. I was beginning to wonder if it had even arrived from the airport.

After being given about four different explanations for the delay, I went down to deck #1 to see for myself. It was chaos! They were slowly X-raying every bag while a mountain still sat on the pier, and calling at least some of the owners of suspect bags. They had a table full of confiscated liquor, and another mountain of suspect bags who's owners hadn't been called. An officer finally explained that the company had decided to get tough a couple of months ago.

The cruise was wonderful in every other way, but I resent being treated like an (elderly) drug smuggler on a premium line just to generate a bit more bar profit. They have also raised the wine corkage fee to $25, for a maximum of two bottles per cruise.

Is this the "new Celebrity"?
I suppose they're doing everything they can to make a buck. I'll be on a Princess cruise in June & taking along my special juice bottles.
  #4 (permalink)  
Old 04-25-2008, 09:27 AM
Dave's Avatar
Administrator
 
Join Date: Dec 2005
Location: Alabama
Posts: 17,751
Default
What is important to understand is that all the mainstream cruise lines have tightened up on the alcohol policies. I'm sure some are being more rigorous in enforcement than others, and some illicit booze is making it aboard. We don't condone violating any cruise line policies here. If you choose to do so anyway, well, that is between you and the cruise line. Just don't gripe when you get caught and the booze gets taken from you. Anyone taking a cruise these days knows the rule before they board, so if you do it you are willingly breaking the rule. Don't expect any sympathy from me.
__________________
Dave
Editor, CruiseReviews.com
  #5 (permalink)  
Old 04-25-2008, 10:06 AM
TrvlPro's Avatar
Senior Member
 
Join Date: Apr 2007
Location: Houston TX
Posts: 2,172
Default
Skipjack, JimC made a very good and valid point. Regardless of our own preferences and ability to control and enjoy a drink without becoming obnoxious, violent or selfdestructive, there are those who choose to overindulge and make life miserable for everyone onboard. RCCL, the parent of Celebrity got a black eye a while back over their handling of the couple on their honeymoon when the groom disappeard and the bride was found passed out in the hallway drunk. This was the most high profile of many incidents on cruiseliners. The bad press was far more costly to them that the loss of revenue from drinks smuggled aboard. I also understand there was a substantial settlement involved. It's not just financial reasons that have prompted these changes, it can also be for safety. Think about your past cruises and the annoying drunk that showed up at the casino and harrassed everyone. There seemed to always be at least one, sometimes more who you moved on to avoid somewhere on the ship. I remember a lady on a 2006 cruise who had obviously had too much to drink and was depressed and sobbing by the railing on the Promenade Deck. I kept looking in her direction and wondering what she might be contemplating as she stared down at the water. Most of the missing persons and jumpers that been fished from the water have been related to alcahol. If you were making the rules and it was your cruiseline and responsibility for the lives and safety of the passengers you may well have strict policies as well. I know I would.

Cheers, Neil
  #6 (permalink)  
Old 04-25-2008, 10:49 AM
Moderator
 
Join Date: Dec 2005
Posts: 6,010
Default
Skipjack
I would question what you really are resenting. The fact that you were made to feel like an elderly smuggler? Which is only your interpretation through your eyes; or the fact that you got caught doing something that you knew was against the rules? The fact that you did it in the past and didn't get caught doesn't negate the fact that it was still wrong. Your reaction to accuse the cruise line of only wanting to make more money is typical, but you aren't looking at the whole picture. Yes, maybe that is one reason, but there are other reasons such as Jim C pointed out. You had a wonderful cruise and you want to concentrate on one thing that you perceive as negative. Which again I point out you brought on yourself. Cruise lines are keeping the cost of the cruise itself affordable. With the high cost of rising food and fuel they have to depend on onboard revenue. I don't begrudge the cruise lines for doing that.
  #7 (permalink)  
Old 04-25-2008, 12:52 PM
 
Join Date: Nov 2005
Posts: 29
Default
My real complaint is that they started enforcing a policy they were not prepared to manage, and the luggage back-up was horrendous. The policy's been there for years, and Celebrity had long turned a blind eye.

Our luggage finally arrived, un-challenged and un-opened, but far too late. I didn't bring anything on myself since for once I hadn't packed any liquor, but we still felt the consequences as did too many others. Admittedly not a show stopper, but irritating so many loyal customers isn't good management.

The "control drinking" issue is certainly a valid concern, especially when drunks start going over the side. I've seen problem drinkers on RCL, and other lines, but can't remember a drunk on Celebrity or Holland America although surely there are some - maybe they're just quiet.
  #8 (permalink)  
Old 04-25-2008, 01:02 PM
Dave's Avatar
Administrator
 
Join Date: Dec 2005
Location: Alabama
Posts: 17,751
Default
Quote:
I didn't bring anything on myself since for once I hadn't packed any liquor, but we still felt the consequences as did too many others.
That wasn't clear in your original post. So what happened is that all the baggage was delayed so they could inspect each piece for booze?
__________________
Dave
Editor, CruiseReviews.com
  #9 (permalink)  
Old 04-25-2008, 01:09 PM
TrvlPro's Avatar
Senior Member
 
Join Date: Apr 2007
Location: Houston TX
Posts: 2,172
Default
I don't expect they'll continue such extensive searches forever. They have to let it be known and let word get around that they're cracking down hard to discourage the pervasive practice initially. Once word gets out that any contraband will be disposed of, people will quit bringing it to the pier and losing their bottles in the process. After the news is widespread, I expect they'll go to a system of spot checking rather than checking every bag. In any event, its a good idea for everyone to adhere to their rules, whatever the policy and whatever the enforcement. It saves everyone the hassle of such extreme measures to control things. The fault of the luggage issue should be correctly blamed on those who ignored the rules and created the need for such tight enforcement, not on the cruiseline.

Cheers, Neil
  #10 (permalink)  
Old 04-25-2008, 01:45 PM
 
Join Date: Nov 2005
Posts: 29
Default
Dave,
Correct on both counts.

I wasn't clear in my original post, and yes, they held up all luggage while they X-ray's each piece. I believe the X-ray is pretty much standard procedure, but at least at the RCL pier in San Juan they couldn't handle the volume.

Luggage was piled everywhere, including the big pile of bags they suspected contained liquor. These were being held to be opened by the owners, and they were way behind in calling them, probably because they were overwhelmed. Lots of irate passengers milling around and opening bags for inspection didn't help, but the customer sevice desk was telling people to go down to find out where their bags were.

With the volume of luggage they have to handle it's a wonder it ever gets delivered (we noticed passengers with six checked pieces), but Celebrity has done a good job on all previous cruises.
Hopefully, when we all realize they're serious about the liquor policy, it will speed up.
 
Closed Thread

Tags
alcohol, beverage, board, celebrity, celebritys, confiscate, cruise, cruises, drunk, enforcement, liquor, luggage, policy, princess, xray

Similar Threads
Thread Thread Starter Forum Replies Last Post
Liquor Policy on MS Zuiderdam jeric39 Holland America Line 2 03-14-2005 09:16 AM
RCI Liquor Policy Athens60 Royal Caribbean Cruise Line 11 02-22-2004 12:37 PM
Question about RCI Liquor Policy Skyler Royal Caribbean Cruise Line 3 07-01-2003 07:12 AM
Liquor policy ted Princess Cruises 12 01-10-2003 11:45 AM


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On
 

All times are GMT -7. The time now is 09:26 AM.

Contact Us - Terms of Use - Cruise Reviews Home - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.5.2