Hello all--
My wife and I are experienced cruisers but this will be our first with HAL ...
We are booked Venice to Venice in April on Veendam and are arriving the night prior via air. My problem is that I have been unable to get a satisfactory answer from HAL regarding a hotel in Venice and transfers from the airport/hotel/ship.
Has anyone done Venice?
My past experience with NCL and Orient always included a package hotel for arrival but apparently this isn't offered by HAL so I'm (blindly) trying to arrange it myself.
BTW I did query the cruiseline but they referred me to my travel agent -- no help there. (I know ... but it is too late to get a new travel agent

)
Baffled,
andy