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Old 03-13-2007, 11:54 AM
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Join Date: Mar 2007
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I put a deposit down on a cruise, but do not have a reservation number that I can access on Royal Caribbean's website. Is this normal? I booked with Cruise Planners/Casselberry from Cruise-Compete, which I considered to be a pretty reputable company.
Any insight would be greatly appreciated.
Thank you!
  #2 (permalink)  
Old 03-13-2007, 11:54 AM
Junior Member
 
Join Date: Mar 2007
Posts: 11
Default
I put a deposit down on a cruise, but do not have a reservation number that I can access on Royal Caribbean's website. Is this normal? I booked with Cruise Planners/Casselberry from Cruise-Compete, which I considered to be a pretty reputable company.
Any insight would be greatly appreciated.
Thank you!
  #3 (permalink)  
Old 03-13-2007, 12:43 PM
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Join Date: Mar 2007
Posts: 11
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Okay, I spoke with travel agent and he gave me the correct reservation number. I am feeling much better, now that I can access my info. on the cruise line's website. However, we are having a dispute over the deposit. I am certain that I paid $900.00 and that is what my invoice says, however, he is saying that the information from Royal Caribbean says that I only paid $700. I contacted my credit card company and they are sending me a copy of my previous statement (which can not be accessed over the phone or on-line).
What drama! Has anyone else had such issues?
 
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caribbean, find, invoice, number, rccl, reservation, royal

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