My family has developed a relationship with a cruise only travel agent. He always goes the extra mile for us, gives us honest advice on what lines and itineraries are best for us, and always gives us great prices. We send him word of mouth business regularly and can't imagine giving our business to anyone else. It shows how powerful great customer service can be!
For all you agents out there doing the same for your clients, keep up the great work. It keeps us cruise addicts sailing!!