You shouldn't have a problem with them...they are reputable...however you should really use a good local agent the specializes in cruises. A good travel agent are worth their weight in gold...don't go with the big agencies as the service the provide isn't usually all that good...go to a smaller agency where you should recieve excellent service...it doens't cost you any more.
Sorry daddyx2, but I'm going to respectfully disagree with your assessment. There are large online agencies that have amazing customer service. Local agents often do as well and some prefer the one on one, look you in the eye relationship. If that's what you're looking for there is no better choice than a local T/A. Some agencies reward outstanding customer service and replace those without it.
Not all large agencies are impersonal. With some you get everything but the eye contact part. Great pricing, exceptional follow up and more. Try reaching your local T/A 10 to midnight on a Fri night when you have an emergency and need immediate service. You'll be waiting until Monday.
I don't know how the agency listed in the original post works. Many online outfits require a CC# typed in and you don't actually have an agent once you book. Some have agents, service managers, entire teams of people to respond if a last minute emergency happens and they have to contact 300 clients because one of the ship is having mechanical troubles and won't be at the pier in 48 hours as expected. One nice thing about the free market is everyone gets to choose what is important to them and shop accordingly. Until you've booked with every type of agency out there its not good to broad brush and say what's best for everybody.
go to a smaller agency where you should recieve excellent service...it doens't cost you any more.
Sorry I forgot the address this. Sometimes it doesn't cost you more. Sometimes these large agencies buy group space. Group rates can begin saving you money at as little as 8 cabins. Imagine the rates they offer the agencies who purchase 100 or more cabins at a time in the off season when the cruiselines need to fill the ship. Shopping is always smart. If the rate was the same everywhere on the last cruise you booked, don't assume it's always the same. You may cost yourself a great deal of money!
That is amazing if it is for the exact same room. Example: balcony rooms are different prices according to what side of the ship, in the way front or way back, an obscurred view, which deck, and I would def. look at the ship deck plans to see that your next to other rooms, not above the lounge or casino, not a low deck, etc.Really compare the apples to apples. I hope you get a great room for a great price! Have Fun!
Excellent points from cousins and penny3333. The cost comparison is meaningless unless both include the same items (taxes, port fees, travel insurance) and are for the same type of cabin. The cruise line site may also be including travel insurance, although you can decline it and purchase it from a third party.
Well guys I did it!!! I got a D2 room on deck 7 with a balcony - not obstructed view!
Our total price included all the fees and insurance and I talked to the nicest woman ever on the phone!!!
I feel great because with the money we saved on the room paid for our airfare!!!
I can't wait ~ now I have to figure out what escursions to book! Any ideas? I want to go on a fun booze cruise!