The VIP you are talking about is "Vacation Interchange Priviledges". It is the program between Carnival Cruise Lines, Holland America, Cunard, Costa, Seabourn, and Princess; whom all belong to the World's Leading Cruise Lines. So yes, you are correct about past guests. It is for select past guest priviledges. Perhaps the sailing you were looking at didn't offer any past guest specials. The reservation agent may have been new and just wasn't aware of the program.
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