Crown Plaza does a good thing
I frequently travel to the same area in CT and stay at the same Crown Plaza each time. The last 2 times the shower was barely warm so I told the desk that the next time I needed to have a hot shower. I checked in today and they put me in a suite, and had checked the hot water. I had a personal note from the manager and Chocolate Strawberries and a cheese and cracker plate waiting in my room. I only wish I had my wife with me. I sent her a photo
Now that was a nice follow up. Certainly have gained my business for the forseeable future with that response
Kudos to Crown Plaza
That was a Super thing to do! I think they have complaint/issue logs for Guests as to they know when you are returning.
|All times are GMT -7. The time now is 09:14 AM.|
Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.5.2