Huh? Let me get this straight.. the cruise does not sail until NEXT July (well out of the full refund cancellation window) and your passengers are booking their OWN hotel and only want NCL's airfare? And NCL wants to charge them $110 for not using a hotel package that your clients could not get through them anyway??? Why not cancel all the effected cruises, and re-book with only airfare? I don't know of any cruise line that requires you to use their airfare and or hotel packages. What about cancelling the airfare too and just book the cruise with NCL. Then book the airfare (which can normally be found cheaper on your own anyway) seperate from the cruise. WORSt case your cilents will need to provide their own transport from the airport to hotel to cruise terminal, but that has to be cheaper than $110 each.
I just don't get it...
Carnival Cruise Lines:
Fantasy 90, Celebration 95, Victory 05, Conquest 05, Spirit 6/06, Freedom 6/08, Holiday 7/08, Victory 6/09, Valor 9/09, Dream 6/10, Splendor 8/10,Conquest 8/11,Magic 11/11,Triumph 4/12,Spirit 7/12,Freedom 11/12, Triumph 2/13 - The fire cruise
NCL Dream October 2006, RCCL Mariner OTS June 2007, Celebrity Silhouette 2013