Go Back   Cruise Reviews Forums > Cruise Lines > Norwegian Cruise Line
Register Forgot Password?
New! Use your Facebook, Google, AIM & Yahoo accounts to securely log into this site, click logo to login  
Search

Closed Thread
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 01-31-2009, 05:19 PM
Jai's Avatar
Jai Jai is offline
Junior Member
 
Join Date: Mar 2008
Location: Douglas, WY
Posts: 13
Default
Several days ago I booked a cruise with an online travel agency instead of going with NCL as I had done before. I'm already regretting the decision, the travel agent has been closed almost every time I have called and when I did get through, I had to leave a message with somone to have a customer service rep call me back.

Is there a way to transfer my booking to NCL? If so, will I lose OBC, price, etc.?

Thanks!
__________________
Jaimie

02 - 05/18/2009 - NCL - Sky to the Bahamas
01 - 11/28/2008 - NCL - Star to Mexican Riveria (25th Anniversary cruise)


Read and post cruise reviews
  #2 (permalink)  
Old 01-31-2009, 05:46 PM
Banned
 
Join Date: Oct 2006
Posts: 345
Default
Did you provide a credit card for any downpayment?

At this point I wouldn't worry about on board credits or price protection. You may want to be more concerned that your cruise travel plans go smoothly.

From the information you provided, I would be concerned.

If you didn't pay anything down via a credit card......just call an NCL TS and they can provide booking, pricing, on board credits.

If you need premium assistance from an NCL Travel Specialist....we can provide a direct link for you. Just send us a PM and we can provide you with our #1 contact from NCL.
  #3 (permalink)  
Old 01-31-2009, 05:56 PM
Jai's Avatar
Jai Jai is offline
Junior Member
 
Join Date: Mar 2008
Location: Douglas, WY
Posts: 13
Default
Yes, for the deposit.

I didn't mean to imply that the online TA was "shady" it's just that they aren't open when I am up and able to call (I work a graveyard shift) and they are so busy that they field calls before referring the messages to customer service reps. They are a major online TA.
__________________
Jaimie

02 - 05/18/2009 - NCL - Sky to the Bahamas
01 - 11/28/2008 - NCL - Star to Mexican Riveria (25th Anniversary cruise)


Read and post cruise reviews
  #4 (permalink)  
Old 01-31-2009, 06:07 PM
Banned
 
Join Date: Oct 2006
Posts: 345
Default
Jai:


We have sent you a private email regarding your situation and a direct contact from NCL that would be able to answer your questions and assist you.

It's a world in which: "it's not what you know, it's who you know".

Our contact will assist you.
  #5 (permalink)  
Old 01-31-2009, 08:08 PM
LisaP's Avatar
Administrator
 
Join Date: Dec 2005
Location: Massachusetts, USA
Posts: 5,541
Default
We remind Members that sharing the name of one's personal travel agent is not permitted. It is considered a form of solicitation under our Forum Rules.

Back to the original question: To Jai - Transferring a booking is not all that uncommon. That said, I don't know the ins and outs of how credits and such are handled. As you have booked through NCL before, you might want to call the person with whom you already have a relationship (presuming you were satisfied with him/her), and ask about your specific circumstance.
__________________
Happy cruising!
LisaP
  #6 (permalink)  
Old 02-01-2009, 08:57 PM
Banned
 
Join Date: Dec 2008
Posts: 18
Default
[quote]Originally posted by LisaP:
We remind Members that sharing the name of one's personal travel agent is not permitted. It is considered a form of solicitation under our Forum Rules.
QUOTE]

I'm missing something here. Richard sent a PM to Jai. No names were exchanged in the public forum so how can that be against the rules? Do administrators read private messages between posters on Cruise Chat?
  #7 (permalink)  
Old 02-01-2009, 09:15 PM
LisaP's Avatar
Administrator
 
Join Date: Dec 2005
Location: Massachusetts, USA
Posts: 5,541
Default
The Forum rules apply to Private Messages also, as they are part of the Forum platform.

Now, so that this thread does not veer off into the unrelated and disruptive topic of message board management, let's continue with the original question.

I, for one, would like to know how Jai made out with NCL.
__________________
Happy cruising!
LisaP
  #8 (permalink)  
Old 02-01-2009, 09:39 PM
Member
 
Join Date: Aug 2005
Location: North Myrtle Beach, South Carolina
Posts: 11,612
Default
Quote:
I'm missing something here. Richard sent a PM to Jai. No names were exchanged in the public forum so how can that be against the rules?
Jai did not ask for a name of a person for booking her cruise. It was solicited to her. It is against the Forum Rules period.

It is not up for debate, and I don't want to see another public post questioning any staff member's actions on this forum. If someone has a question, ask it in private, and we'll be glad to explain it.

Now carry on with the topic please.

Dwayne
  #9 (permalink)  
Old 02-12-2009, 05:37 PM
Banned
 
Join Date: Feb 2009
Posts: 31
Default
Jai:

What was the outcome of your booking problem? Did you get your problem resolved?
  #10 (permalink)  
Old 02-12-2009, 07:52 PM
Bentnail's Avatar  
Join Date: Sep 2008
Location: Black Diamond, Wa
Posts: 116
Default
Is there a way to transfer a booking to NCL from a TA?

If so is there a way to transfer a booking from NCL to a TA?

Will this have to be done before or after final payment?

We have not had any problems with bookings with TA's or NCL. Did have a problem with online booking once, the little Nome wouldn't come across with what he offered, so no more online bookings for me.

Jai--How was your November cruise on the Star.
__________________

Read and post cruise reviews
 
Closed Thread

Tags
agent, booking, cruise, form, ncl, ta, transfer, transferring, travel

Similar Threads
Thread Thread Starter Forum Replies Last Post
transfer to airport FINO Europe Port Chat 0 01-01-2010 08:12 AM
transfer FINO Royal Caribbean Cruise Line 0 12-10-2009 10:19 AM
Port Transfer toniandersson Carnival Cruise Line 6 09-07-2007 06:42 AM
Galveston Transfer coprgeorge Embarkation Ports, Hotels, and Transfers 2 08-26-2007 01:12 PM
Booking on board Versus Booking with a TA mps69 General Cruise Chat 5 06-24-2007 12:07 PM


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On
 

All times are GMT -7. The time now is 02:50 PM.

Contact Us - Terms of Use - Cruise Reviews Home - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.5.2