Go Back   Cruise Reviews Forums > Cruise Lines > Norwegian Cruise Line
Register Forgot Password?
New! Use your Facebook, Google, AIM & Yahoo accounts to securely log into this site, click logo to login  
Search

Closed Thread
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 09-10-2006, 09:49 PM
Junior Member
 
Join Date: May 2006
Location: Chaska, Minnesota
Posts: 25
Default
I just got back from a wonderful cruise on the Norwegian Crown. Unfortunately on Sep 8, our wedding anniversary, my camera was stolen while I was looking at T shirts in the duty free shop. I was so distraught that this happened on an otherwise perfect cruise that I wrote a letter to the captain! I also filled out their lost item form at the reception desk. I was never contacted by anyone or heard one word in response to my letter. Other passengers told me that there are security cameras in the gift shops and that something should have been done. The camera was valued at $400 and had a $200 memory card in it. Has anyone had any experiences with lost items or know if there is anything I can do?
  #2 (permalink)  
Old 09-11-2006, 06:29 AM
Cruise Specialist's Avatar
Senior Member
 
Join Date: Mar 2003
Location: SC
Posts: 796
Default
I am so sorry to hear of this happening on your cruise, not a great way to end. First, did you purchase the travel insurance? If you did then contact them innediately and let them know the value of the stolen items, most travel insurances cover up to $1500.00 in lost, stolen or damaged personal effects and baggage while on the trip. I would also contact my agent and let them know what happened, they can help you contact NCL and make a formal complaint concenring this. Good luck.
__________________
Carol
Cruise Specialist



Free Cruise Clocks

Free Cruise Clocks

Free Cruise Clocks



Request me as a friend at www.myspace.com/cleopard

  #3 (permalink)  
Old 09-11-2006, 11:21 AM
susanmaz's Avatar  
Join Date: Jun 2004
Location: Southern Arizona
Posts: 741
Default
I "lost" a camera on an airplane a few years back. I wrote a letter to the president of the airlines. Three days later my camera showed up via Fed-Ex - no accompanying cover letter, just the camera in it's carrying case. The film was still in it. You might also try a letter to the top of the food chain.
__________________
  #4 (permalink)  
Old 09-13-2006, 10:01 PM
Junior Member
 
Join Date: May 2006
Location: Chaska, Minnesota
Posts: 25
Default
Thanks Carol for your suggestions. Unfortunately I did not purchase travel insurance this time! I never knew they covered stolen items. I will call my travel agent and see if he has any suggestions.
  #5 (permalink)  
Old 09-14-2006, 05:00 AM
Moderator
 
Join Date: Dec 2005
Posts: 6,010
Default
Have you checked with your home insurance? I was traveling on a cruise last year that someone in the group lost a brand new diamond bracelet. She was able to claim it on home insurance.
 
Closed Thread

Tags
cruise, norwegian, security, securitycom, wwwcruise

Similar Threads
Thread Thread Starter Forum Replies Last Post
social security tim c Lido Deck 0 05-08-2009 09:09 AM
Security Story MiketheKid Caribbean Port Chat 22 08-13-2007 12:47 PM
any new security regulations? mary b. General Cruise Chat 14 08-30-2006 09:54 AM
security cruisin john Carnival Cruise Line 6 02-25-2006 06:31 PM
Security Precautions luv2travel General Cruise Chat 5 01-01-2003 01:01 PM


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On
 

All times are GMT -7. The time now is 08:30 PM.

Contact Us - Terms of Use - Cruise Reviews Home - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.5.2