I assume you are referring to buying train tickets? If so, there are lines if you want to purchase them from a person. But the automated ticket machine are very easy to use and you can set them to "English" by clicking on the little British flag icon. If you know where you want to go it is quite easy. See ftroute's guide to travel by train in Italy for very detailed instructions.
Carnival Cruise Lines:
Fantasy 90, Celebration 95, Victory 05, Conquest 05, Spirit 6/06, Freedom 6/08, Holiday 7/08, Victory 6/09, Valor 9/09, Dream 6/10, Splendor 8/10,Conquest 8/11,Magic 11/11,Triumph 4/12,Spirit 7/12,Freedom 11/12, Triumph 2/13 - The fire cruise, Magic 1/14
NCL Dream October 2006, RCCL Mariner OTS June 2007, Celebrity Silhouette 2013