Yes, GMAN, we will be on that cruise and unfortunately our travel agent just informed us that we've had an itinerary change. Something is wrong with the ship and we will not be able to hit all the ports!!! They've given a lousy $100.00 credit to each room. We're not happy as Acapulco was one of the ports removed and that is where we wanted to go!!! We're in cabin 11630.
Depart Los Angeles, California 6pm
Day 1 At Sea
Day 2 At Sea
Day 3 Manzanillo, Mexico 10am to 6pm
Day 4 Puerto Vallarta, Mexico 7am to 6pm Day 5 Mazatlan, Mexico 8am to 6pm Day 6 Cabo San Lucas, Mexico 7am to 2pm Day 7 At Sea Day 8 Los Angeles, California 9am disembarkation
Guests will receive a $50 per person onboard credit (maximum $100 per stateroom, including 1st and 2dn guest), applicable to all items excluding the Casino and service charges."
Hello, we are sailing on The Star Dec. 11th and we are really upset about the itinery change! Acapulco was the number 1 reason we booked this cruise! At least your travel agent informed you about it, we learned about it on cruise chat. Ours didn't even know about it.
We called NCL about the whole situation and their reply was "You should be happy, we don't even have to give you the $100 credit" Now that is great customer service for you.
does anyone know if this onboard credit can be used for the mandatory "tip" they will be charging to our onboard accounts? from one of the posts above, it says it can't be used for the casino or service charges, but is this for sure? i tried calling the 800 number but it says mailbox full.
any other young couples going on the Dec 3 cruise?