After my travel agent gave me my confirmation number, I called reservations to make sure everything was correct. It wasnít. I donít know if it was NCL or my TA, but I had to correct several errors. None of it was too serious, but I wasnít pleased. I did find the NCL reps to be friendly and helpful.
I sent a bon voyage party to parents on their last NCL cruise, and everything was set up as ordered with no problems.
Bottom line: I always follow up everything with everybody no matter what and get it in writing. I print everything out and take it with me on trips in a binder, so I have all my maps, phone numbers, insurance policies, directions and confirmation numbers handy if needed.