This was an eight day cruise, my two daughters and I went just for a girls week, left the husbands and kids at home. I was so dissappointed as I had alway heard that NCL was the best of the best (this was my 4th cruise) The service in the dining room was terrible, other than asking us what we wanted the waiter never spoke a work to us, he kept reaching accross people to clear off plates and was just plain rude, we chalked it up to just a bad day and went again to the dining room the next night. Sat at our table 25 minutes before the waiter showed up that time and she only had 3 tables! The buffet wasn't much better, it was the same food everyday, I equated it with the mess hall on a Navy ship! I had to laugh, one person we were talking to compared it to 3rd grade camp! That was just a start, the ship had changed their activity schedule and no one knew what was going on, 1/4 of the ship showed up the wrong night for formal night. They were much too busy promoting the restruants that you had to pay for, the spa, the ships store to be concerned about anything else. We went down and had a long meeting with the assistant purser and all she could say was oh well, here is the number of our Corp. office (this was before the overboard incident!)
The ship was three hours out of Cabo when she was reported missing. They have her and her husband on camera going to their stateroom and they were arguing, she had come back aboard rather "happy" for Cabo, they entered the room, cabins on both sides heard loud arguing. 17 minutes later the cameras show him leaving the room. It was 2 hours later that he reported her missing by the time they conducted a complete search of the ship, we were three hours out of Cabo. We turned around and went back (3 hours) and participated in a search for 5 more hours, the Mexican Navy and a lot of other vessals were also looking. The next morning we were told by the Captain that the search was unsuccessful. Rumors later that afternoon said that the Mexican Navy had found her about 2 hours after we gave up the search but they wouldn't confirm it as they had no one to identify the body. It is very sad, I understand that she also had adult children aboard.
Even without the overboard, NCL is on the bottom of my cruise list. My husband and I are planning a cruise out of New York next Oct, it is on Princess. I have never sailed on them either, I sure hope the experience is better!