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  #21 (permalink)  
Old 12-02-2009, 06:51 AM
 
Join Date: Jul 2007
Posts: 181
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Dave, the NCL cruise didn't just cancel the 5 day cruise they also cancel the 14 day cruise that I was sch. to be on. I received a email also saying the 5 day cruise was cancel, but we are looking for our 14 day one to be refunded. This cruise was doing a 5 day one back to Miami and then out to see again for another leg of the trip, any idea's on how to get a letter from NCL stating our 14 day was cancel instead of the 5 day one they sented me. PS we were already in Miami to catch the cruise on sunday, so couldn't fly out untill Tuesday to come home as it was thankgiving weekend, ship in only refunding up to $150.00 for that, mine was almost $300.00 for one way ticket, not to mention what it cost for airlines just to get there in hope's of cruising, also a added 3 nights hotel and meals while we were stuck in Miami before being able to fly out, any suggestions on all of this mess. thanks Wendy
  #22 (permalink)  
Old 12-02-2009, 06:56 AM
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Join Date: Jan 2003
Location: Maryland
Posts: 3,874
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Wendy, sorry about your canceled cruise. I hope you bought cancellation insurance before the cruise, as it's likely the cancellation insurance will cover you for the non-refundable expenses such as hotel, airline fares to get home, etc., assuming you have all your receipts.

I'm sure NCL will refund the cost of your canceled cruise. Your travel agent will be able to confirm this with NCL, or give NCL a call yourself. It may take them a little time, since they're dealing with thousands of cruises needing to be refunded.
 
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