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-   -   on board account (http://www.cruisereviews.com/forum/norwegian-cruise-line/39623-board-account.html)

macmom111 04-08-2013 12:26 PM

on board account
 
we are booked on NCl for a 7 day cruise in Dec. we have prepaid our tips, we do not book excursions from the ship, and are non drinkers. We have always put up a few hundred dollars deposit on our Carnival sign and sail card so I figured it would be the same with NCL. I researched the deposit for NCL sign and sail and they say it is required 100 dollars per person per day.
I called them to make sure this is what they want. the lady told me yes, 100 per person per day....required. I told her I didnt think I needed to put that much cash on deposit, we wont need that amount of money on the ship. She then said I could negotiate the amount once we arrived at the cruise port in NO. I told her that I didnt want to have to negotiate, I preferred knowing how much I need before I arrive, she then said that she thought I may need to go ahead and cancel my trip. They would not give me an amount that would be acceptable. It was 100 dollars required per person per day.
Is this true? Was she telling the truth, 1400 deposit for 2 people for 7 days? Do I need to cancel.
We have always cruised on Carnival. 19 of them. WE just wanted to see what the other lines are like.

Cruise Fanatic 04-08-2013 01:41 PM

That's what it says on their website. Can't you use a credit card?

macmom111 04-08-2013 01:54 PM

of course I can, but the amount seems extremely unreasonable

janfred 04-08-2013 02:52 PM

If you put a Credit Card down they won't run anything on it until the end of the cruise. I agree that $1400 is a lot. I have never needed that amount thank goodness.

Dave 04-08-2013 03:25 PM

Use the credit card. Although it is hefty cash deposit being required, Norwegian has to set a standard policy and they can't fit the deposit amount to individuals based on their saying 'we don't spend that much'. Can you imagine how hard that would be to administer?

I don't know the reason for this high amount. Perhaps Norwegian has been burned by people using cash, or perhaps they are trying to discourage the use of cash deposits since people tend to be more free spending if they use a credit card, and they figure if a large cash deposit is required most guests will use it all up. As with most things, the goal is to make it easy for you to spend the most, one way or another.

macmom111 04-08-2013 03:30 PM

I just dont understand that large amount, does it cosst more to cruise NCL? I think just may take her up on it and cancel the cruise, there are a lot more cruise lines out there.

LisaP 04-08-2013 07:39 PM

I don't know of the reason, either. It does seem possible that they've had issues with cash in the past, especially as some of the pay restaurants can be pricey. Yet, you do not have to eat there -- the main dining room has been perfectly fine for us. I agree with the others that a credit card is the best route. A CF stated, they won't charge it until the end of the cruise. (Although they may put a hold on it for tips, but you've prepaid those.)

janfred 04-09-2013 03:49 AM

macmon111,
I still am shocked that she said, "maybe you need to go ahead and cancel your cruise" that wasn't very nice of someone at NCL to say. They ae normally so nice to work with. Give them a try, I have never had any problems and always a great time.

macmom111 04-09-2013 07:44 AM

I was a bit shocked over that too. Maybe she was having a bad day.

billybuzzy 04-12-2013 05:50 PM

macmom 111....I agree with the others that the size of the cash deposit seems excessive......yet I assure you that cruise costs will be similar to Carnival, in some cases higher and in others lower. Your Final bill is likely to be similar to those you have incurred in the past. Since you seem to have a credit card this may be much ado about nothing since, as an experienced cruiser, you already know that you can deposit cash funds to your on board account at any time during the cruise at the purser's (guest services) desk....and disembark leaving no credit balance since you will have already paid it down during the cruise. Use of the credit card in your case will be to merely assure the cruiseline of Your financial responsibility.Do not let your credit card fears get the better of you.......NCL is much the same in costs as other main stream cruiselines...provided you follow the spending plan you have outlined for us earlier in this thread!!

Bon Voyage,
BillyBuzzy


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