Go Back   Cruise Reviews Forums > Cruise Lines > Norwegian Cruise Line
Register Forgot Password?
New! Use your Facebook, Google, AIM & Yahoo accounts to securely log into this site, click logo to login  
Search

Closed Thread
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 11-24-2009, 10:20 PM
 
Join Date: Jul 2007
Posts: 181
Default
Hi, took out NCL's travel ins. for the 3 of us that leave this sunday, now it looks like one might not be able to go as her husband turned very sick, will she be able to get anything back from ncl or is she just out of luck?
thanks
wendy
  #2 (permalink)  
Old 11-25-2009, 04:53 AM
LisaP's Avatar
Administrator
 
Join Date: Dec 2005
Location: Massachusetts, USA
Posts: 5,542
Default
Hi wendy. I am terribly sorry to hear the news of your friend. I hope he is able to make a full recovery.

I'm not familiar with the ins and outs of NCL's travel insurance. Nearly all policies cover cancellation due to illness of a passenger; many will also cover cancellation due to illness of a close, non-traveling member. Depending upon when you bought the policy, pre-existing conditions may be covered, but not necessarily so. Documentation from his doctor will be required.

I suggest that you contact your travel agent for details in this case, and for next steps. (I forget if you used a TA.) I'll also defer to others on this board who are more familiar with the policy you purchased. It was the policy that NCL offers, right?

Again, I hope all turns out well for your friend's husband.
__________________
Happy cruising!
LisaP
  #3 (permalink)  
Old 11-25-2009, 06:41 AM
 
Join Date: Jul 2007
Posts: 181
Default
Yes it was the travel ins. with NCL that we purchased and we didn't use a TA, we booked directly with NCL, and not sure if I can make heads or tails out of there fine print lol
thanks, Wendy
  #4 (permalink)  
Old 11-25-2009, 06:51 AM
Dave's Avatar
Administrator
 
Join Date: Dec 2005
Location: Alabama
Posts: 17,767
Default
That's a shame but it is good you got the insurance. HERE is an overview of the NCL Travel Protection policy. According to it, your friend will get a full refund since an immediate family member is sick.

But regardless, she needs to immediately contact whoever you booked the cruise with (agent, NCL directly, whatever) and get the process started.
__________________
Dave
Editor, CruiseReviews.com
  #5 (permalink)  
Old 11-25-2009, 07:31 AM
queenofcruzin's Avatar
Senior Member
 
Join Date: Feb 2007
Location: Warren, MI
Posts: 658
Default
So sorry about your friend's husband, and prayers for him. Please let us know how things work out, I was never a big fan of the travel insurance, but I am changing my mind. I haven't had any problems, but insurance is for the what ifs like this.
__________________
Carnival-1979
NCL-1981
Carnival-1982
Admiral-1988
Monarch of the Seas-1993
Song of America-1994
Majesty of the Seas-1995
Splendour of the Seas-1996
CCL Destiny-1997
Empress of the Seas-1998
Rhapsody of the Seas-1998
Legend of the Seas-1999
Monarch of the Seas-2000
Windstar-2002
Grandeur of the Seas-2006
CCL Ecstasy-2006
Enchantment of the Seas-2006
Adventure of the Seas-2007
Enchantment of the Seas-2007
Grandeur of the Seas-2009
Radiance of the Seas-2009
Celebrity Century-2010
  #6 (permalink)  
Old 11-25-2009, 09:12 AM
penny3333's Avatar
Moderator
 
Join Date: Nov 2005
Location: Alabama
Posts: 10,601
Default
Oh wendy_woo2, I am so very sorry to hear about this. You wait and anticipate and plan and work so hard to take a cruise, then you get ill. I do hope your friend will be fine! As everyone has already stated, call ASAP and get the ball rolling. All insurance companies are quick to take your money, but not so quick to return it

I know your cruise won't be as much fun, but I still hope y'all have a great time! Best wishes and Bon Voyage
  #7 (permalink)  
Old 11-25-2009, 11:35 AM
Member
 
Join Date: Aug 2005
Location: North Myrtle Beach, South Carolina
Posts: 11,612
Default
Sorry to hear about this Wendy. I hope all works out well, and the person gets better.

Dwayne
  #8 (permalink)  
Old 11-25-2009, 01:17 PM
Berick1234's Avatar  
Join Date: Sep 2006
Location: Minnesota
Posts: 1,495
Default
This is a great example for a person to get Travel Insurance....I never use to...but after sitting on the runaway in a snowstorm in MN...it changed my mind for the next 12 cruises...You never know what will happen...even on the way to the airport....It's something you don't want to use, but so much nicer to know you are covered if you do...Happy Cruising Wendy.....

Bob E
 
Closed Thread

Tags
cancellation, cruise, illness

Similar Threads
Thread Thread Starter Forum Replies Last Post
travel ins.--coverage? cousins General Cruise Chat 8 08-07-2010 07:53 AM


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On
 

All times are GMT -7. The time now is 10:29 PM.

Contact Us - Terms of Use - Cruise Reviews Home - Archive - Privacy Statement - Top

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.5.2