Norwegian Dream embark 10/15 delayed

[Ron Clark]

Yes! The Dream has been capable of making Roatan, Belize and Cosumel since November 19. If there's bad weather afoot, even the Sun will drop a port, and no one has reported engine troubles on it.
I just returned from the Sun's December 11 to 18 cruise, and saw the Dream anchored off Belize.
The passengers from the Dream I met ashore said they were in Roatan the day before, and they were in Cosumel day before that.

During the Latitudes party with the Captain of the Sun, he reported the Sun had been shadowing bad weather, or was it the other way around, since leaving Vancouver on its Panama Canal cruise. And we had bad weather on Saturday with up to 30 foot seas on our return from Roatan to Houston. So the string of bad weather in the Caribbean continues, even if there is no longer any hurricanes.

[SuMac]

Thanks Ron.

We got together with that other couple Christmas evening, and have decided to redo this cruise together, sorta like unfinished pleasure and make all the stops, maybe in April or May.

[commander rob]

We are outbound on the Dream on Feb 25th. Just got a call from NCL this afternoon, they said that the Dream will not make the call at Cancun, so just another day at sea.

[jgjackson]

My family drove from Minnesota to take this cruise - particularly excited about the stops in Roatan and Belize - where we'd not yet been. We learned only upon arrival of the proposed itinerary change. We questioned a few NCL staff - each of whom gave us different answers about the trouble. One said hurricane storm trouble, one said previous hurricanes had damaged scheduled ports, and one said she had no idea what the problem was. We called NCL at once and were told there was engine trouble, and were given the option of a full refund. But what were we to do after driving two days down during our kids fall break? We decided to make the best of it. In retrospect, perhaps we could have driven over to New Orleans to help the Katrina recovery effort - but that was not the mode of our thinking at the time. So we did our best to enjoy - a task made somewhat easier by the $400 ship credit. We particularly loved Progresso - an off the beaten path slice of real Mexico.

I will agree that it felt somewhat distressing to feel so misled along the way. There was an undercurrent of cover up. After reading the fine print in our contracts it was clear they really have no obligation to disclose their problems. But it would have felt much better if they had simply been up front with us and explained what was happening and even point us to the contract's terms.

I am compelled to consider a different carrier next cruise. We far preferred Carnival for the money.

[susz]

Greetings-
We booked the April 1 Western Caribbean cruise last night and are a bit worried now after reading all of the posts. Let us know how your Feb. 25 cruise goes and any problems we would need to brace ourselves for. Thanks

[Ron Clark]

So we did our best to enjoy - a task made somewhat easier by the $400 ship credit. We particularly loved Progresso - an off the beaten path slice of real Mexico.
I am compelled to consider a different carrier next cruise. We far preferred Carnival for the money.

You got a $400 total onboard credit and are still upset? As for cover-up, NCL learned it's lesson. The present propulsion problems with the Star has a direct link on NCL's homepage.

The diesel manufacture had workers aboard the Dream for two months before they finished the repairs. Since the repairs were completed in November, that means the vendor's workers were aboard in September. Can you blame NCL feeling the repairs may have been finished sooner?
Unlike the Star's problems, which require a drydock to finish, and a fixed date when the repairs should be finished, the Dream's problems were repaired without a drydock without a fixed date. It's just that the repairs on the Dream dragged on for what seemed like forever.

And although NCL has posted the Star's problems on its homepage, NCL still has many unsatisifed customers posting on every cruise website from the two cruises that had to be cancelled for the drydock, and from four months of cruises with a changed itinerary.
It just goes to show that it's impossible to please everybody.