Go Back   Cruise Reviews Forums > Port Chat > Ports of Call Chat
Register Forgot Password?
New! Use your Facebook, Google, AIM & Yahoo accounts to securely log into this site, click logo to login  
Search

Closed Thread
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 06-09-2009, 02:25 PM
Senior Member
 
Join Date: May 2006
Posts: 219
Default
I am so disappointed. I have talked to Carnival 4 times about booking the Dolphin Swim in Cabo. Each time they assured me that it would be available and would be posted on thier websight to book soon. Today I was told by an extremely rude customer service rep from Carnival that he didn't know why I was told it would be available but it would not. He basically said too bad..deal with it. I was going to book this for my daughter for her birthday. She has wanted to swim with the dophins for years. She is graduating from college this year and this is probably my last chance to give her this gift before she moves out and moves on with her life. I have spoke to Carnival probably 6 or 7 times about this trip and I cannot believe how rude most of their agents are. This is my last Carnival cruise. I am sticking with Royal Caribbean for now on. I have never had a bad cruise or a rude agent with them. Anyway, does anyone know how to book this excursion outside of Carnival?
  #2 (permalink)  
Old 06-09-2009, 02:48 PM
Dave's Avatar
Administrator
 
Join Date: Dec 2005
Location: Alabama
Posts: 17,669
Default
Trust me, RCI has their share of rude employees too. It isn't something exclusive to Carnival.

I'd feel fine doing a private tour in Cabo. Google "cabo san lucas dolphins" and you'll find tour options. BTW, I moved this to Ports of Call Chat since it isn't a Caribbean port.
__________________
Dave
Editor, CruiseReviews.com


  #3 (permalink)  
Old 06-09-2009, 08:47 PM
Member
 
Join Date: Aug 2005
Location: North Myrtle Beach, South Carolina
Posts: 11,612
Default
Yep, I've encountered a few rude ones too.

Try this email to ask:

shoreexcursions@carnival.com

Maybe they'll know more than the regular agents, I hope so for you.

Dwayne
  #4 (permalink)  
Old 06-09-2009, 09:13 PM
Moderator
 
Join Date: Dec 2005
Posts: 6,004
Default
This company here is a reputible company. They have a dolphin swim.
  #5 (permalink)  
Old 06-12-2009, 02:39 PM
Senior Member
 
Join Date: May 2006
Posts: 219
Default
I was able to book through shoretrips.com. It was more expensive but it is worth being guaranteed that my kids can do this excursion.
  #6 (permalink)  
Old 06-16-2009, 08:43 AM
penny3333's Avatar
Moderator
 
Join Date: Nov 2005
Location: Alabama
Posts: 10,601
Default
I am so glad to hear you were able to book this excursion. There have been very good reports for shoretrips. So sorry to hear the Carnival representative was rude, but it does happen with all lines, unfortunately. I know your daughter will love it. I finally got to do the swim in Cozumel. It was one of the most awesome experiences in my life. I had to wait until I was 50, but it was well worth the wait You did book the swim and not the encounter, I hope. The encounter doesn't give you the interaction with the dolphins that the swim does. The swim is more expensive, but was worth every cent!
  #7 (permalink)  
Old 06-21-2009, 06:34 AM
Senior Member
 
Join Date: May 2006
Posts: 219
Default
Yes I booked the dolphin swim for 2 of my daughters. They are both so excited. We are all getting excited..we cruise in few weeks.
  #8 (permalink)  
Old 06-30-2009, 12:17 PM
Senior Member
 
Join Date: May 2006
Posts: 219
Default
So today, after Carnival was so rude and guarantteed that the dolphin swim would not be available on this cruise, the dolphin swim shows up on my bookable shore excursions. It just seems very unprofessional the way they handled this. The good news is that I was able to book through shoretrips.com but it was more expensive than the ships excursion.
  #9 (permalink)  
Old 06-30-2009, 10:11 PM
Sonny V's Avatar
Moderator
 
Join Date: Mar 2006
Location: Racine, Wisconsin
Posts: 4,899
Default
Let us know how you liked the excursion. I'll be there in October and don't have a clue on what we will be doing.

Sonny
__________________
Sonny



  #10 (permalink)  
Old 07-01-2009, 12:03 PM
Senior Member
 
Join Date: May 2006
Posts: 219
Default
Will do. I think my girls are going to love it. They are so excited. Only 5 days until we cruise.
 
Closed Thread

Tags
cabo, carnival, company, cruise, dolphin, dolphins, excursion, lucas, port, review, reviews, san, swim, swimming, yahoocommx

Similar Threads
Thread Thread Starter Forum Replies Last Post
Cabo San Lucas whickey Carnival Cruise Line 1 01-13-2010 11:32 AM
cabo san lucas ndcurry Ports of Call Chat 1 01-11-2009 02:54 PM
Whale watching in Cabo San Lucas showcat Ports of Call Chat 5 03-17-2006 06:05 PM
Cabo San Lucas Beach Vendors dwelty Ports of Call Chat 1 10-25-2005 07:05 AM
Cabo San Lucas and La Paz Lindalee Ports of Call Chat 2 09-16-2002 06:31 AM


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On
 

All times are GMT -7. The time now is 10:38 AM.

Contact Us - Cruise Reviews Home - Archive - Top

Powered by vBulletin® Version 3.7.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.5.2