Princess Therapetuic pillows???

[Saturn]

This is a strange post, I know. We were just on the New Year's sailing of the Coral Princess. I was given a therapetuic pillow, which was the most comfortable pillow I have ever had. I looked for a label on it, but found none. When I returned home, I called Princess to find out what kind they are. They were absolutely no help. They did tell me that you are able to buy them on board. I wish I would have known that, but there wasn't any information on board that mentioned that. Does anyone have any idea what brand they are? I really want to get one for home. I have purchased a couple so far, but none are the same as the one on board. If anyone is going on a Princess cruise in the near future, could you check on board and see if you can find the information for me? I have a severe neck problem, and would love to be able to sleep as comfortably at home. Thanks for any help you can give me!

[f-mattox]

When you say you were "given a therapeutic pillow", do you mean it is something special you asked for, or was it just the pillow that came with the bed?
I will be on Island Princess in April and will be happy to check for you; hopefully somebody is going before then.

[Saturn]

Yes, it was a special pillow that I had asked for. The pillow that had come on the bed was too hard and flat. If you aren't happy with your pillow, they have several others to choose from. Every one else in our party also requested different pillows.

[f-mattox]

Unfortunately, with several to choose from and no labels, there is no way of knowing which one you were given.

[sarepear83]

Were you charged anything to get a different pillow?

[Saturn]

No, I was not. They have several different types to choose from if you don't like the standard ones that are on the beds. They also had down pillows and a hypo-allergenic soft pillow.

[sarepear83]

Even though this is a little off the topic, If you want your beds pushed together (from two twins to a double) can you just ask your room steward to move them for you? I've heard other people in reviews say that they had to ask several times before it got taken care of. I looked on the Princess website where you can request your preferences, and by "bed configuration" it said nothing. I couldnt figure out how to change it.

[Saturn]

This was our second cruise on Princess. Both times we requested twin configuration – which was clearly written on our confirmation. However, neither time was it done correctly. We simply asked our cabin steward to change it, which he did when he made up the beds at night. No problem either time. We have always had wonderful cabin stewards on Princess who have catered to our every whim. They usually seem to have the beds made up in the queen configuration anyway, so you shouldn’t have any problem.

[f-mattox]

Hello sarepear83,
I just checked the "Onboard Preferences" page on the website and under "Bed Configuration" there were three boxes: twin; queen; no preference. All I did was point and click the one I wanted. You might try it again.

[BJS]

The bed configuration is selected at time of booking. If you booked directly with Princess just call them and ask to have it changed. If you booked with a TA ask them to call and change it. Frequently, for some reason, things put in the "onboard preferences" do not get passed on to the ship.

Don't worry your cabin steward should be able to make the change during "turn down" the first night. It is easier on him/her if they can do that before you board because it requires that they use a different set of sheets, blankets, and spread (the latter are usually kept in the room). Every cabin steward we have had,except one, have been very eager to please.

Frequently certain pillows and foam to put on the bed go rapidly with the first boarding passangers.